- SWANcom - swanlibraries.net

by SWAN Communications

Hello, The deadline for signing up for Comics Plus is next week, June 15th. You can find all the information about Comics Plus, including pricing, on the SWAN support site<https://support.swanlibraries.net/documentation/90261>. If you are interested, please email help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 6 months

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Resolved: Holds and formats unavailable in Aspen

by SWAN Communications

Good morning member libraries, The Aspen indexing has concluded following the 22.06 release. You and your patrons will be able to place holds and view item location and status information. Thank you for your patience yesterday! We know it was a challenging day. You can read more about the release in our news post: https://support.swanlibraries.net/news/2022-06/91127 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 6 months

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Known Issue: Holds and formats unavailable in Aspen

by SWAN Communications

Following last night's Aspen release, holds and formats for some grouped works in the catalog are unavailable. We are tracking this in a known issue and are working with Aspen developers to resolve as quickly as possible. See the known issue for more information: https://support.swanlibraries.net/issue/91151 And our news post on the release: https://support.swanlibraries.net/news/2022-06/91147 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 6 months

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Aspen Release Tonight 6/7 - Impact to Item Status

by SWAN Communications

Good afternoon, There is an Aspen release tonight that will impact item status and availability facets in the catalog throughout the day tomorrow, June 8th. We expect availability and status information will update as normal by June 9th. This release will not impact other services (e.g. BLUEcloud Mobile, WorkFlows, etc.). More information available on the SWAN support site: https://support.swanlibraries.net/news/2022-06/91147 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 6 months

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SWAN Board 2022 Election Results

by SWAN Communications

The election concluded May 29th with the following election Results: 3-year term 2022-2025 * Jesse Blazek, Palos Heights Public Library * Colleen Waltman, Homewood Public Library * Anna Wassenaar, Blue Island Public Library Special thanks to Dorothy Koll, Acorn Public Library District & Lisa Knasiak, Chicago Heights Public Library. Next board meeting: June 17th 9:30am at Bloomingdale Public Library Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 6 months

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Re: SWAN Quarterly 6/2/22 meeting update & interest survey in SWAN "passport" program

by SWAN Communications

Hi everyone- I hope you had a great holiday weekend. The packet for the Thursday, June 2nd SWAN Quarterly meeting is now posted and is available at the URL below: https://support.swanlibraries.net/meeting/88728 The live stream will take place using this URL to our GoToMeeting platform: https://www.gotomeet.me/SWANBoard/swan-quarterly-meeting You can refer to the meeting agenda for details on the live stream. I hope to see you on Thursday, 10am at: Oak Brook Public Library 600 Oak Brook Road Oak Brook, IL 60523-2202 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Aaron Skog Sent: Friday, May 27, 2022 3:17 PM To: swancom(a)list.swanlibraries.net Subject: SWAN Quarterly 6/2/22 meeting update & interest survey in SWAN "passport" program Hello SWAN Library Directors & Administrators- The June 2nd meeting of library directors and administrators next week will be held in person at the Oak Brook Public Library. This is a return to our regular in-person meetings for these events, and we hope to see you there for the 10am meeting. As a reward for coming to the event in-person we will be providing an ice cream social. For those unable to attend, it will be live streamed as per the method we have been using with GoToMeeting to view the event and ask questions via the virtual meeting chat. The meeting agenda is posted with the virtual meeting link. We will have the full meeting packet published next week prior to the meeting, but the agenda is available on the event page below. SWAN Quarterly Meeting: agenda & virtual meeting information https://support.swanlibraries.net/meeting/88728 As preparation for Thursday's meeting, we have a news post to gauge interest in a SWAN-wide patron connection, or "passport" program idea that we were approached by a member library. Please take a moment to read about the SWAN-wide program idea and respond to the "provide feedback interest survey" link. Interest Survey - September SWAN-wide passport/connection program | SWAN Library Services (swanlibraries.net)<https://support.swanlibraries.net/news/2022-05/91099> Apologies for the late afternoon Friday email about the event! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 6 months

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SWAN Quarterly 6/2/22 meeting update & interest survey in SWAN "passport" program

by SWAN Communications

Hello SWAN Library Directors & Administrators- The June 2nd meeting of library directors and administrators next week will be held in person at the Oak Brook Public Library. This is a return to our regular in-person meetings for these events, and we hope to see you there for the 10am meeting. As a reward for coming to the event in-person we will be providing an ice cream social. For those unable to attend, it will be live streamed as per the method we have been using with GoToMeeting to view the event and ask questions via the virtual meeting chat. The meeting agenda is posted with the virtual meeting link. We will have the full meeting packet published next week prior to the meeting, but the agenda is available on the event page below. SWAN Quarterly Meeting: agenda & virtual meeting information https://support.swanlibraries.net/meeting/88728 As preparation for Thursday's meeting, we have a news post to gauge interest in a SWAN-wide patron connection, or "passport" program idea that we were approached by a member library. Please take a moment to read about the SWAN-wide program idea and respond to the "provide feedback interest survey" link. Interest Survey - September SWAN-wide passport/connection program | SWAN Library Services (swanlibraries.net)<https://support.swanlibraries.net/news/2022-05/91099> Apologies for the late afternoon Friday email about the event! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 6 months

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*RESOLVED* SirsiDynix BLUEcloud Services down - WorkFlows/Aspen up and running

by SWAN Communications

SirsiDynix has restored access to all BLUEcloud services. If you encounter any issues accessing a BLUEcloud module, please submit a help ticket. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Friday, May 27, 2022 9:10 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] SirsiDynix BLUEcloud Services down - WorkFlows/Aspen up and running BLUEcloud services including BLUEcloud Analytics and core BLUEcloud applications (Acq, Cat, Circ, Mobile App) are down. Please follow the Known Issues post: SirsiDynix BLUEcloud Outage on 5/27/2022<https://support.swanlibraries.net/issue/91095>. WorkFlows and Aspen are up and running for staff and patrons. WorkFlows credit card processing through BLUEcloud services is also down, but credit card payments through Aspen can be accepted. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 6 months

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SirsiDynix BLUEcloud Services down - WorkFlows/Aspen up and running

by SWAN Communications

BLUEcloud services including BLUEcloud Analytics and core BLUEcloud applications (Acq, Cat, Circ, Mobile App) are down. Please follow the Known Issues post: SirsiDynix BLUEcloud Outage on 5/27/2022<https://support.swanlibraries.net/issue/91095>. WorkFlows and Aspen are up and running for staff and patrons. WorkFlows credit card processing through BLUEcloud services is also down, but credit card payments through Aspen can be accepted. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 6 months

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**RESOLVED** SMS Notices Not Delivered

by SWAN Communications

SWAN Member Library Staff, SirsiDynix notified us they resolved the issue with the Twilio service, the Known Issue<https://support.swanlibraries.net/issue/91032> has been updated on the SWAN Support Site. SMS messages have been resumed following our individual testing at SWAN. Please let us know if you experience any additional issues with SMS messages. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Wednesday, May 18, 2022 10:54 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Re: Manage Hold Shelf Wizard SWAN Member Library Staff, You may now process your Manage Hold Shelf Wizard, please review the SMS Notices Not Delivered<https://support.swanlibraries.net/issue/91032> Known Issue for processing information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>> Sent: Wednesday, May 18, 2022 9:48 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Manage Hold Shelf Wizard SWAN Library Member Staff, Please hold off on processing any holds that show as expired in your Manage Hold Shelf wizard. We are in the process of updating holds for patrons that receive their notices via SMS text message. We will update the SMS Notices Not Delivered<https://support.swanlibraries.net/issue/91032> Known Issue on the SWAN Support Site when we have completed the process. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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Manage Hold Shelf Wizard

by SWAN Communications

SWAN Library Member Staff, Please hold off on processing any holds that show as expired in your Manage Hold Shelf wizard. We are in the process of updating holds for patrons that receive their notices via SMS text message. We will update the SMS Notices Not Delivered<https://support.swanlibraries.net/issue/91032> Known Issue on the SWAN Support Site when we have completed the process. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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OverDrive IP Changes in October - SWAN is all set

by SWAN Communications

Thank you for forwarding OverDrive notifications to SWAN about their network changes in October. These changes have been made. No action is required by our libraries. See our News Post regarding the OverDrive IP update<https://support.swanlibraries.net/news/2022-05/91037>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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SMS Notice Known Issue

by SWAN Communications

SWAN Member Library Staff, We have suspended all SMS Notice reports due to an issue with wireless carrier blocking. Please see our SMS Notices Not Delivered<https://support.swanlibraries.net/issue/91032> known issue for more information and updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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ILLINET OCLC FY2023 agreement - cover letter misstatement

by SWAN Communications

Hi everyone, There have been some inquiries about a misstatement on the cover letter of the annual FY2023 OCLC agreement from the Illinois State Library. You can disregard the incorrect sentence "[your library] will receive an invoice from PrairieCat that includes the FY2023 ILLINET/OCLC Group Services Membership Fee." Your library will not be invoiced for OCLC membership-it is included in your SWAN membership. Please complete the agreement and return it per the Illinois State Library instructions. I will be updating the SWAN news post with updates if I receive any additional information. https://support.swanlibraries.net/news/2022-05/90998 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 7 months

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SWAN Libraries Beanstack Launch & Webinar

by SWAN Communications

Join us for an introduction to the SWAN Libraries Beanstack on Thursday, May 19th from 1-2 P.M. Register on L2<https://librarylearning.org/event/2022-05-19/swan-libraries-track-reading-b…>. We encourage SWAN library staff interested in using the SWAN Beanstack instance, those with dedicated Beanstacks of your own, and those using other reading programs to attend. We hope to build a supportive network of colleagues across libraries and platforms. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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SWAN Board election ballot - email with login credentials sent

by SWAN Communications

Hello library directors & administrators, The SWAN board election ballot was emailed to the individuals designated to vote on behalf of your library. Those emails were sent individually and directly from the Survey & Ballot Systems platform called myDirectVote. If you require any assistance or need to have the login information sent to you directly, please contact me and I can work to resolve the issue with you. The ballot will remain open through Sunday, May 29th end of the day. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 7 months

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EBSCO Database Selection Form

by SWAN Communications

SWAN Member Libraries: Please use this form<https://fs8.formsite.com/SWANServices/wxhnqaalbd/index.html> to select the four optional databases for your library. The selection form is available until May 27, 2022. Refer to the SWAN EBSCO databases page<https://support.swanlibraries.net/documentation/70949> on the SWAN support site to find the pricing and additional information. If you have any questions or need assistance, please email help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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SWAN Board election slate announcement

by SWAN Communications

Hi everyone, The SWAN Board election self-nomination process concluded last week Friday and the following names were submitted with interest statements for the three board seats. Anna Wassenaar, Executive Director, Blue Island Public Library Colleen Waltman, Library Director, Homewood Public Library District Dorothy Koll, Director, Acorn Public Library District Jesse Blazek, Director, Palos Heights Public Library Lisa Knasiak, Director, Chicago Heights Public Library The e-ballot will be sent out next week, along with a SWANcom announcement. Information about the election can be found on the SWAN Support page below: https://support.swanlibraries.net/board-information/85634 Thanks to all those interested in participating on the SWAN Board! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 7 months

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New EDS Interface

by SWAN Communications

SWAN Member Libraries: Join SWAN and EBSCO on Wednesday, May 4th, from 1-2 PM to learn about the new EBSCO Discovery Service interface. SWAN will move to the new interface on May 9th. Register on L2<https://librarylearning.org/event/2022-05-04/swan-eds-new-user-interface-tr…> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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Monthly Expired ONLINE Patron Record Purge

by SWAN Communications

SWAN Member Libraries: SWAN has begun the monthly process of removing expired ONLINE patron records. Please see the Monthly Expired ONLINE Patron Record Purge<https://support.swanlibraries.net/news/2022-04/90912> news article for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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April Quarterly Billing

by SWAN Communications

-------------Please Route to Appropriate Staff------------------------ The Quarterly RB/ILL Billing has been published. Please visit the news post for full details: https://support.swanlibraries.net/news/2022-04/90894 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

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BLUEcloud MobileStaff - Login/Authentication Issue 4/21/2022

by SWAN Communications

SWAN Member Libraries, BLUEcloud MobileStaff is currently experiencing an issue authenticating users. For more information, please see the Known Issue<https://support.swanlibraries.net/issue/90889> posted to our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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**Concluded Successfully** Database Rebuild & Scheduled Downtime/Offline on April 17 2022

by SWAN Communications

Despite some report delays, the rebuild has concluded successfully. Please resume work online but be aware that we will experience report delays throughout this morning. Please let us know if you encounter any record issues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Tuesday, April 12, 2022 4:12 PM To: swancom(a)list.swanlibraries.net Subject: *Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022 Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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*Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022

by SWAN Communications

Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN Board Election - Self-nomination form open for interested candidates

by SWAN Communications

Hello SWAN Directors & Administrators- There will be three seats open July 1, 2022 and the process to elect representatives begins with individuals self-nominating. Library directors and administrators should use the self-nomination form on the link below to submit your name and written statement of interest. The self-nomination form can be found on the Board Election page. https://support.swanlibraries.net/board-information/85634 The timetable for the election is provided on that webpage as well. The deadline to submit a self-nomination is Friday, April 29th. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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