- SWANcom - swanlibraries.net

BLUEcloud MobileStaff - Login/Authentication Issue 4/21/2022

by SWAN Communications

SWAN Member Libraries, BLUEcloud MobileStaff is currently experiencing an issue authenticating users. For more information, please see the Known Issue<https://support.swanlibraries.net/issue/90889> posted to our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

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**Concluded Successfully** Database Rebuild & Scheduled Downtime/Offline on April 17 2022

by SWAN Communications

Despite some report delays, the rebuild has concluded successfully. Please resume work online but be aware that we will experience report delays throughout this morning. Please let us know if you encounter any record issues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Tuesday, April 12, 2022 4:12 PM To: swancom(a)list.swanlibraries.net Subject: *Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022 Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

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*Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022

by SWAN Communications

Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

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SWAN Board Election - Self-nomination form open for interested candidates

by SWAN Communications

Hello SWAN Directors & Administrators- There will be three seats open July 1, 2022 and the process to elect representatives begins with individuals self-nominating. Library directors and administrators should use the self-nomination form on the link below to submit your name and written statement of interest. The self-nomination form can be found on the Board Election page. https://support.swanlibraries.net/board-information/85634 The timetable for the election is provided on that webpage as well. The deadline to submit a self-nomination is Friday, April 29th. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years

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OCLC Holdings Reset

by SWAN Communications

Good morning SWAN membership - The planned OCLC holdings reset is currently taking place. Please see this news post for more information: OCLC Holdings Update Underway<https://support.swanlibraries.net/news/2022-04/90785>. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 1 month

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*Resolved* BLUEcloud Services Down

by SWAN Communications

Access to all BLUEcloud services have been restored. Please open a ticket if you experience any issues with the services by sending an email to help(a)swanlibraries.net Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Thursday, March 24, 2022 11:02 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] BLUEcloud Services Down SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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BLUEcloud Services Down

by SWAN Communications

SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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Comics Plus Discount Offer

by SWAN Communications

SWAN Member Libraries: SWAN has negotiated a group discount for Comics Plus from Library Pass. Comics Plus is a database of new and backlist comics and graphic novels from over 120 publishers with unlimited access and simultaneous use. Patrons can read comics and graphic novels on the Library Pass platform on smartphones, tablets, or within a web browser. This discount is available for public libraries. The details and pricing are available on the SWAN Discounts<https://support.swanlibraries.net/documentation/90261#comicsplus> page. A Comics Plus Live Demo<https://support.swanlibraries.net/training/90723> will be held on April 13, 2022, at 11:00 AM. Please email help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions or to sign up. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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SWAN Technology Update Meeting on 3/24/2022 at 10AM

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: We hope you'll join us this Thursday for a SWAN Technology Update meeting. This meeting is open to any interested library staff and covers a variety of technology-oriented projects and topics. Please see the posted meeting agenda<https://support.swanlibraries.net/sites/default/files/meeting/22_03_24/8872…> for more details. If you'll be in attendance, don't forget to register via L2<https://librarylearning.org/event/2022-03-24/swan-technology-update>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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OCLC WorldCat Holdings Reset

by SWAN Communications

Good morning - SWAN will soon begin the process of having our members' OCLC holdings reset. Please see this news post for further details: Upcoming OCLC WorldCat Holdings Reset<https://support.swanlibraries.net/news/2022-03/90672>. We will provide updates as we find out more about the timeline of this project. Thank you, and please contact us if you have any questions. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 1 month

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Aspen 22.03 Release

by SWAN Communications

The 22.03 release of Aspen Discovery is now live. This release includes the following improvements to searching: * Searches are now case-insensitive, meaning you'll get the same results if you capitalize or don't capitalize your keywords * Better handling of possessive searches that include apostrophes (e.g. devil's food cake) * Better handling of stop words The focus for the next few releases will be on enhancements to search, facets, and record grouping. https://support.swanlibraries.net/news/2022-03/90617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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Aspen is live!

by SWAN Communications

Good morning member libraries, We're officially live on Aspen! All libraries now have an Enterprise banner pointing to their Aspen catalogs and your patrons can copy their lists over from Aspen to Enterprise. You can find more details on the changes implemented today in this news post: https://support.swanlibraries.net/news/2022-02/90563 Over the next month, we'll send some reminders to help you update your links for a smooth transition off Enterprise. This has been a years-long journey that started even before Aspen existed, and we're so excited to make a new catalog available to patrons. An extra special thanks to our pilot libraries, who gave us so many recommendations, ideas, and bug fixes to make Aspen really shine: Chicago Ridge, Downers Grove, Oak Brook, Oak Park, St. Charles, Tinley Park, and Villa Park. If you have any issues or questions or just want to say "hooray!", email us at help(a)swanlibraries.net SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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Database Rebuild & Scheduled Downtime/Offline on April 17 2022

by SWAN Communications

SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 1 month

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SWAN FY23 budget approved: vote tally posted

by SWAN Communications

Hi everyone, The budget for next year was approved at the quarterly meeting this morning. The meeting vote tallies, presentation, and chat logs are now posted. SWAN Quarterly Meeting: March 3, 2022 https://support.swanlibraries.net/meeting/88722 Budget documents with membership fees including the year-3 EBSCO pricing can be found on this page on SWAN Support. https://support.swanlibraries.net/about/budget Thank you for attending and your support! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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Planned BLUEcloud Central Maintenance March 9, 2022 at 10PM until 11 PM CST

by SWAN Communications

Please see our news post<https://support.swanlibraries.net/news/2022-03/90604> on information for SirsiDynix's upcoming scheduled maintenance for Wednesday, March 9. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 2 months

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Reminder SWAN Quarterly meeting today 10 a.m.

by SWAN Communications

Hello Library directors & administrators- Just a reminder that the first SWAN Quarterly meeting of 2022 is scheduled for today at 10 a.m. and will be held virtually. https://www.gotomeet.me/SWANBoard/swan-quarterly-meeting You can also dial in using your phone: (571) 317-3122 Access Code: 593-454-013 Additionally, the packet was revised this morning to reflect the following: SWAN fee chart: the fees adjusted slightly for everyone, with Roselle Public Library District going up due to incomplete Cook County taxes, which have now been adjusted. The effect is the majority of your have fees decreasing by a few dollars (except for Roselle, sorry Sam!). SWAN EBSCO year-3 renewal: this chart was added after the SWAN fees section. We now have finalized negotiations with EBSCO for the group-purchase increase at 2%, which is lower than the anticipated 3% increase. The chart is after exhibit page 32. Here is a link to the packet: https://support.swanlibraries.net/sites/default/files/meeting/22_03_03/8872… See you at 10 a.m.! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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3/3/22 Quarterly meeting live voting access sent

by SWAN Communications

Hello library directors & administrators- The emails sent directly from the Survey & Ballot System "DirectVoteLive" have just been sent out. If you do not see your individual email by the end of the day, or if you are unable to attend the meeting and would like to designate an alternate voter, please contact me directly. The Thursday meeting information can be found on the link below. https://support.swanlibraries.net/meeting/88722 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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SWAN Quarterly Meeting 3/3/22 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators, The agenda and packet for next week's meeting, March 3rd is now available. This meeting will be held virtually-you can find the link to join on the agenda. https://support.swanlibraries.net/meeting/88722 The March Quarterly meeting is when the budget and fees for the upcoming fiscal year is brought to a vote for approval per SWAN's ByLaws. We will make use of the live online voting system for the approval of action items on the agenda. I will be sending out the login information via the DirectVote Live platform on Monday, February 28th. I will send an email out via SWANcom after the unique login information has been sent directly to your work email address. If you do not see the email from the voting system, I suggest you check your spam/junk email folder. Please contact me directly if you have any questions or require the email resent to you or will require a substitute to attend the meeting and vote on your behalf. I am looking forward to seeing you online! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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Aspen Go-Live March 8th

by SWAN Communications

Good morning member libraries, We've rounded up everything you need to know about the March 8th Aspen go-live. Please see the news post here: https://support.swanlibraries.net/news/2022-02/90563 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 2 months

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Library Closures 2/17/2022

by SWAN Communications

We expect several library closures today. We will update the Library Closures - Thursday, Feb. 17, 2022 News Post<https://support.swanlibraries.net/news/2022-02/90487> as we receive updates from the membership. Please notify RAILS Delivery of your closure as soon as possible and follow the recommendations on the news post. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 2 months

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*Resolved* Symphony WorkFlows Is Down 2/14/2022

by SWAN Communications

WorkFlows is back online and the issue has been resolved. Please sign in at your earliest convenience. We determined that the issue was caused by a malfunctioning system monitor and an over-capacity storage volume on the Symphony server. We do not expect any further outages this evening. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Monday, February 14, 2022 7:16 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Symphony WorkFlows Is Down SWAN Member Library Staff, Please be aware we are currently experiencing issues with Symphony WorkFlows. Library Staff should use Offline Circulation until the issues are resolved. We will update the Known Issue<https://support.swanlibraries.net/issue/90461> as we have more information. Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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Symphony WorkFlows Is Down

by SWAN Communications

SWAN Member Library Staff, Please be aware we are currently experiencing issues with Symphony WorkFlows. Library Staff should use Offline Circulation until the issues are resolved. We will update the Known Issue<https://support.swanlibraries.net/issue/90461> as we have more information. Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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EBSCO year-3 renewal - update

by SWAN Communications

Hello SWAN member libraries- Just a quick update on the EBSCO year-3 renewal. There have not been any additional opt-out requests from the deal over the past week, so the pricing posted has not changed. For details, you can read the year-3 renewal news post on SWAN Support. The deadline to opt-out of the deal is Friday, February 18th end of the day. https://support.swanlibraries.net/news/2022-02/90430 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 2 months

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BLUEcloud Cataloging Pilot Project - Spring 2022

by SWAN Communications

SWAN is happy to announce plans to move forward with the BLUEcloud Cataloging pilot project in late Spring 2022. For more information: BLUEcloud Cataloging Pilot Project<https://support.swanlibraries.net/news/2022-02/90459> Claudia Nickson Consultant, Bibliographic Services claudia(a)swanlibraries.net<mailto:claudia@swanlibraries.net> * 630-326-7303 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 2 months

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*UPDATE* Record Index Errors due to Overnight Maintenance Issues - 2/13/22

by SWAN Communications

SWAN Member Libraries & Cataloging Staff: Please be aware that the indexing issues that first occurred Sunday morning have persisted. You may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated over the weekend and are typically in the form of "heading keys need to be indexed" errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. If you encounter any record errors, please open a ticket (help(a)swanlibraries.net<mailto:help@swanlibraries.net>) with the pertinent information. SirsiDynix is currently investigating the root cause of this indexing issue. Please see the Known Issue<https://support.swanlibraries.net/issue/90453> posted to our support site for updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Sunday, February 13, 2022 7:42 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Record Index Errors due to Overnight Maintenance Issues - 2/13/22 SWAN Member Libraries & Cataloging Staff: Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. That being the case, you may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of "heading keys need to be indexed" errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. We've reached out to SirsiDynix Support with hopes to mitigate some of the record issues that may be encountered, but if you come across these records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. Otherwise, all record issues should be cleared with tonight's regularly scheduled maintenance. A Known Issue<https://support.swanlibraries.net/issue/90453> has been posted to our support site and will be updated as new information becomes available. Ian Nosek Systems Administrator, Information Technology & Systems Support ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * 630-326-5886 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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