SWAN Member Libraries & Technology Staff:
Please route the attached memo "Network Changes Memo #4: New SWAN Website URLS" to library IT staff. This memo outlines changes to the SWAN website names. Libraries will need to change to the new SWAN domain names, and all of the MLS website names will be retired at the end of October.
The following information should be provided to your IT staff and library staff responsible for your library website and computers. Please complete the following transition by Friday, October 18th, 2013, and submit a work survey upon completion. The work survey can be found at:
http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action…
If you should encounter problems after the transition, or if you have any questions/comments about the transition, please submit a ticket to the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during this transition process.
We will be posting a progress report webpage on our SWAN support website shortly for libraries to monitor their readiness for the website name changes.
This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
This notice was received by SWAN a moment ago to ICN customers. This notice means that SWAN's websites around midnight may experience some interruption for patrons using WebPAC or Encore from home.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Dear ICN Constituent:
Illinois Century Network staff will perform network maintenance at our Chicago POP site tonight beginning at 12:01AM Thursday 19 September. The work may cause a brief interruption of your internet service. We anticipate any interruption to be under 30 minutes and regret any inconvenience this may cause your organization.
Thank you.
Robin Woodsome
Illinois Century Network
State of Illinois
312.814.9698
HelpDesk (CMC) 800.366.8768 Option 2
robin.woodsome(a)illinos.gov<mailto:robin.woodsome@illinos.gov>
www.illinois.net<http://www.illinois.net>
Attached is a list of serial titles requiring a new title each year, and the record numbers for the 2014 issues. These titles are suppressed from the public until November, but are visible from staff functions. Please let me know if you have any questions.
Tony Siciliano
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5143
Fax: 630.734.5056
tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info>
http://support.swanlibraries.net
On behalf of Melissa Gardner, SWAN Board President, Library Director of the Broadview Public Library:
SWAN Member Library Directors & Staff,
Please review the memo titled "SWAN ILS Selection & Approval" which was reviewed during the SWAN Board President report at the SWAN Quarterly meeting held yesterday, September 12th. This memo was included in the SWAN Quarterly meeting packet and presented for discussion. Questions about this memo and the ILS decision process should be directed to the SWAN Board, whose contact information is provided in the memo.
Information about the ILS selection can be found under the "Migration Bulletin" menu on the SWAN support website, found here:
http://support.swanlibraries.net/news/category/ils-search
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
The September 12th Quarterly meeting held at Glenwood Lynwood Public Library now has the Executive Director presentation available online. The link below goes directly to the PowerPoint:
http://support.swanlibraries.net/sites/default/files/meeting/2013-09-12/201…
Look under the SWAN Quarterly Meeting section if you prefer to right-click download the file:
http://support.swanlibraries.net/gov/meetings
Highlights include updates on the ILS search, the Network Infrastructure project, and the preparation for the Millennium R2011.1.3 upgrade. Additionally, a review of SWAN's Strategic Plan Progress Report is included.
Thank you,
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
The Stickney-Forest View Public Library will be closed on Friday, September 13th, for a staff In-Service day. The library will re-open on Saturday, September 14th @ 9 a.m.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
The Homewood Public Library will be closed on Friday, September 13th for a staff In Service day. The library will re-open on Saturday, September 14th @ 9 a.m.
Renee Clanton
SWAN Member Services Consultant
renee.clanton(a)railslibraries.info
Phone: 630.734.5169
Fax: 630.734.5065
Open a ticket >>>>> help(a)swanlibraries.net<mailto:help@swanlibraries.net>
SWAN Website >>>>> http://support.swanlibraries.net<http://support.swanlibraries.net/>
From: Kate Boyle
Sent: Friday, September 06, 2013 9:27 AM
To: swancom(a)swanlibraries.net; swancirc(a)swanlibraries.net
Subject: Elmhurst Update
+++ Please route to appropriate personnel +++
Everyone -
The transition of Elmhurst to a standalone library is almost complete. All Elmhurst (EHS) items have been suppressed in the SWAN catalog.
SWAN libraries can now begin to circulate to Elmhurst patrons as Non-SWAN reciprocal borrowers. SWAN has made global changes to the EHS patron records to assist you in updating them.
All patron records have been expired with a date of 9/3/13
Ptype has been changed to 217 -Non-SWAN Reciprocal Borrower
Pcode3 has been set as Elmhurst PL
Pcode4 has been set as "undefined"
To complete the updating of the EHS patron records:
Please call the Elmhurst PL at 630-279-8696 to verify the patron's status. Ask them for the patron's expiration date. If patron is good- update the SWAN patron record with the new expiration date. Ask patron for an email address to complete the record. Then please remove the message about the now completed procedure from the patron's record.
As to EHS items - check in all EHS items --- DO NOT fill any holds, route all EHS materials back to EHS.
Thank you for your cooperation. Have a good weekend.
Kate Boyle
SWAN Member Services
125 Tower Drive
Burr Ridge, IL 60521
630-734-5162
++ Please route to appropriate personnel ++
Everyone -
Elmhurst has encountered a few problems in migrating their data, as a result we have not as yet updated their SWAN patron records to Reciprocal Borrowing patrons. Neither have we deleted all their holds.
Our intent is to complete these two projects as soon Elmhurst resolves their problems. Until such time, if a Elmhurst patron visits your library please re-register them as a RB patron. If you should generate any holds for Elmhurst patrons, please decline them and then cancel the hold.
As soon as we hear from Elmhurst that they have completed their data migration we will update the patrons and cancel the holds and notify our SWAN libraries.
Thank you for your cooperation and understanding.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
++ Please route to appropriate personnel ++
The River Forest Public Library will be closed for interior renovations from Monday, September 9th through Friday, September 13th. Regular hours resume on Saturday, September 14th at 9AM.
River Forest library staff will be in the building and reachable by phone during the week if you should need to confer with them.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
Everyone -
Since the recent SWAN upgrade we have experienced a problem with the generic patron records of our Internet Access and Enhanced Access contracting libraries. This problem is causing broken holds and locked records. We have taken actions this morning to freeze all Internet Access and Enhanced Access holds and block these generic patrons from placing any further holds until Innovative has a solution to this problem. Hopefully, this will eliminate the broken holds and locked records problem from occurring in the future.
In order to enable these new settings you need to have everyone log out and log back into Millennium at your library. Please spread the word and log out and log in now.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
The SWAN ILS Search Committee met today and is beginning to review the five RFP responses that were received.
Responses to SWAN's RFP came from:
* Equinox
* Innovative Interfaces Sierra
* Polaris
* SirsiDynix
* VTLS/Virtua
Additionally, the ILS Search Committee would like to share a few points with you:
SWAN's RFP
* Just a reminder that information in SWAN's RFP should not be discussed with any vendors or with any individuals or organizations outside of SWAN.
Responses to SWAN's RFP are posted on the SWAN Members Only website.
* Please remember that the responses to SWAN's RFP, or any information in the responses, should not be shared with any vendors or with any individuals or organizations outside of SWAN.
* The Code of Silence that we have been maintaining through this ILS search process extends through the ILA and Internet Librarian conferences and continues until a contract has been signed.
* Please continue to refer any questions you may receive from vendors to Aaron Skog.
Meeting dates for SWAN ILS Task Forces are posted on L2.
Vendor demonstrations
* While tentative dates have been established for the October vendor demonstrations, registration for the demonstrations is not yet open. The SWAN ILS Committee is still working on the schedule and we will announce when you may begin registering.
Your ILS Committee,
Aaron Skog, SWAN, Co-Chair, aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info%3cmailto:aaron.skog@railslibraries.info>>
Jeannie Dilger, La Grange, Co-Chair, dilgerj(a)lagrangelibrary.org<mailto:dilgerj@lagrangelibrary.org<mailto:dilgerj@lagrangelibrary.org%3cmailto:dilgerj@lagrangelibrary.org>>
Kate Boyle, SWAN, kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info<mailto:kate.boyle@railslibraries.info%3cmailto:kate.boyle@railslibraries.info>>
Mary Lou Coffman, SWAN, marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info<mailto:marylou.coffman@railslibraries.info%3cmailto:marylou.coffman@railslibraries.info>>
Pilar Shaker, Hinsdale, pshaker(a)hinsdalelibrary.info<mailto:pshaker@hinsdalelibrary.info<mailto:pshaker@hinsdalelibrary.info%3cmailto:pshaker@hinsdalelibrary.info>>
Tony Siciliano, SWAN, tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info<mailto:tony.siciliano@railslibraries.info%3cmailto:tony.siciliano@railslibraries.info>>
Ahren Sievers, Elmwood Park, asievers(a)elmwoodparklibrary.org<mailto:asievers@elmwoodparklibrary.org<mailto:asievers@elmwoodparklibrary.org%3cmailto:asievers@elmwoodparklibrary.org>>
Rebecca Teasdale, Oak Park, rteasdale(a)oppl.org<mailto:rteasdale@oppl.org<mailto:rteasdale@oppl.org%3cmailto:rteasdale@oppl.org>>
Vickie Totton, Cicero, vtotton(a)cicerolibrary.org<mailto:vtotton@cicerolibrary.org<mailto:vtotton@cicerolibrary.org%3cmailto:vtotton@cicerolibrary.org>>
Stacy Wittmann, Eisenhower, wittmannS(a)eisenhowerpld.org<mailto:wittmannS@eisenhowerpld.org<mailto:wittmannS@eisenhowerpld.org%3cmailto:wittmannS@eisenhowerpld.org>>
Tony Siciliano
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5143
Fax: 630.734.5056
tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info>
http://support.swanlibraries.net