SWAN Member Library Directors/Administrators:
SWAN has an open position on the SWAN Board effective immediately. The position of "At-Large" library director has been vacated by Christine Kuhn who has left her position at Westmont Public Library to pursue a library business consulting career. Christine regrets leaving the SWAN Board but hopes to continue helping libraries in a different capacity. SWAN Bylaws require a special election be held to fill the vacated position on the Board.
Self-nominations will begin October 30th and end November 13th at 12:00 pm. The election will take place for two weeks, Monday November 18th - November 29th (5:00pm close).The new board will be announced the week of December 2nd via SWANcom.
The SWAN Board Nominating Committee has approached several library directors interested in running in the special election, however any director can submit a statement of interest for this election. The goal is to have an open process. Any library director/administrator interested in running for the Board should fill out the form below:
http://support.swanlibraries.net/news/2013-10-30/swan-board-special-election
If you have any questions, please do not hesitate to contact me directly.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
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We have been asked to notify everyone that the Alsip-Merrionette Park Public Library will be closed all day Friday,
November 1st for a staff in service day.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Everyone ---
Attached is a short memo outlining the actions we have taken to deal with the temporary closing of the Maywood PLD. We have attempted to answer what questions you may have at this point. Once we have more information from Maywood, we will share that with you immediately. Don't hesitate to contact us if you have other questions. You can email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> , open a ticket at http://help.swanlibraries.net or call us at 630-734-5153.
Thank you for your patience and cooperation as we work through all of this together.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
We have received notification that the Maywood Public Library District has temporarily closed due to lack of funding and will reopen when funding is secured. SWAN will be sending a memo providing guidelines for handling materials en route to Maywood and any Maywood patrons visiting your library.
SWAN completed steps this morning in configuring Millennium to prevent Maywood's collection from circulating and has made it non-holdable. We have suspended Maywood patron holds for 180 days. However, there will be some instances where a hold might be trapped for Maywood, but our memo will provide you some guidance.
We have had discussions with RAILS Executive Director Dee Brennan regarding Maywood and will be updating you as more details emerge. We just want to let everyone know that some measures have been taken.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Recently, a number of materials that appeared on SWAN to be checked out to Orland Park have been found on shelf at SWAN libraries. We attribute this to the fact that there was a week in late August where SWAN experienced a number of locked records and broken holds involving materials checkout out to Orland Park. These overdue (replacement) items were due during the week of the locked record problem and perhaps did not clear properly during checkin.
However, we would like to remind everyone that materials being circulated to non-SWAN libraries (especially Orland Park [ORS] and Elmhurst [EHS] ) need to be checked in upon return to our SWAN libraries.
Thank you for your cooperation and have a great (and warmer) weekend.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Members,
As ILS Committee Co-Chairs, Jeannie Dilger and I have received a number of inquiries recently about the selection process. In particular, there are some concerns about the vendors that were not brought in for demos. Jeannie has created a memo for you to share with all of you some more details about the process to help address these concerns.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Everyone -
Every year around this time we request that libraries notify SWAN of their planned "Days Closed" dates for the coming year. There is a web form on the SWAN website designed for this purpose. You need to be logged into the SWAN website to view the form in the dropdown list. http://swan.railslibraries.info/node/add/days-closed If you haven't completed this form already, please do so soon. And please continue to use this form during the year to update the SWAN "Days Closed" table for your In-service days or any other closings not anticipated at this time. Thank you for your cooperation.
[cid:image003.jpg@01CECFE3.4451A410]
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Yes it is time again for Ecommerce reimbursement and the SWAN Quarterly RB/ILL billing. Please see the attached document to assist you with reconciling your Ecommerce reimbursement check. As we have done previously, RAILS Accounting will be emailing to your aliased library email accounts a spreadsheet of Ecommerce activity for your library.
After the disbursement of the Ecommerce checks, RAILS Accounting will begin working on the Statements of debits and credits prepared by Edlyn LeFevour of SWAN Member Services. Once those are all processed your library will be receiving either a bill (more debits than credits) or a check (more credits than debits).
If you should any questions regarding either process, just call us 630-734-5153 or send an email to help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Change in Bibliographic Services
Tony Siciliano, our SWAN Bibliographic Services Manager, has decided to begin transitioning out of his position during the next months. SWAN will begin its search to fill this position. Beginning Nov. 25, 2013, he will work 3 days a week until a new Bibliographic Services Manager is selected. We expect that Tony will also have some time to work with the new person so that the responsibilities and tasks of the position continue uninterrupted.
You should continue to work with Tony as you usually do until the transition is complete. He will continue to respond to your questions and issues as usual. The daily procedures that you follow of creating pre-cats, sending in photocopies, etc. go on as usual. We are confident there will be no service delays during this period.
I will keep you informed as we reach the next milestone in this transition process. Tony has lead our cataloging team since 1999. We have enormous shoes to fill. I appreciate greatly his offer to stay involved in SWAN until a new manager is selected and to assist with training our new Bibliographic Services Manager. He will continue his involvement in the ILS search process as well.
Tony, as many of you know, avoids the limelight. He was awarded the Illinois Library Association Technical Services Award in 2010 which he graciously accepted, but made sure in his speech to the crowd at Navy Pier that it was his staff that deserved all the credit. So over the next months it is our turn to thank him. He is on a well-deserved vacation this week, but will be back on Monday.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
The votes are in and we have the results to share with everyone for the SWAN Circ Advisory election. Thank you to all who threw their hat in the ring and offered to share their valuable time to serve on the committee. Thank you to the administrators who support the committee by allocating staff time to serve.
With 78% of the SWAN libraries voting, the following staff members have been elected to the Committee:
Representing Committee A : Samantha Millsap (Hodgkins PL)
Representing Committee B: Cindy Maiello Gluecklich ( Melrose Park PL)
Peggy Tomzik (Eisenhower PLD)
Representing Committee C: Julie Lombardo (Woodridge PL)
Debbie Sheehan (Indian Prairie PLD)
And our At-Large Member: Sheila N. Adams (Glenwood-Lynwood PLD)
Congratulations to all. We encourage library staff members to join us at our meetings. You can view our meeting calendar on L2 http://www.librarylearning.info/tags/?SWAN+Circ+Advisory The next meeting is Wednesday, Nov. 20th.
Have a great week.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & IT Staff:
Today marks our deadline for the URL changes detailed in Memo #4. If you have any questions or need assistance with completion of the memo, please contact our Help Desk at 630-734-5153, or submit a ticket to the SWANTech Queue of the Swan Ticket System<http://support.swanlibraries.net/otrs/customer.pl> so that we can ensure successful completion by the end of today.
More information regarding Memo #4 and the URL transition can be found at the following link...
http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action…
Has your location already completed the transition and survey? The completion results can be found at the link below...
http://support.swanlibraries.net/news/2013-09-26/swan-website-url-updates-p…
Thank you to everyone for your cooperation and participation to this point. The migration to the new SWAN network configuration will be greatly beneficial to our libraries moving forward.
Keep a lookout for Network Changes Memo #5 in the upcoming week.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net<mailto:swantech-bounces@list.swanlibraries.net> [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog
Sent: Wednesday, September 18, 2013 5:35 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: [SwanTech] Network Changes Memo #4: New SWAN Website URLS
SWAN Member Libraries & Technology Staff:
Please route the attached memo "Network Changes Memo #4: New SWAN Website URLS" to library IT staff. This memo outlines changes to the SWAN website names. Libraries will need to change to the new SWAN domain names, and all of the MLS website names will be retired at the end of October.
The following information should be provided to your IT staff and library staff responsible for your library website and computers. Please complete the following transition by Friday, October 18th, 2013, and submit a work survey upon completion. The work survey can be found at:
http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action…
If you should encounter problems after the transition, or if you have any questions/comments about the transition, please submit a ticket to the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during this transition process.
We will be posting a progress report webpage on our SWAN support website shortly for libraries to monitor their readiness for the website name changes.
This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
+++ Please route to appropriate personnel +++
Everyone please join us for the SWAN Technology Users Group meeting on Thursday, Oct. 24th.
There are three presentations on the agenda:
* SWAN Network changes
* An update on the SWAN search for an ILS
* Mosio for Libraries presentation by Anthony Andros of Tinley Park PL.
Please see http://www.textalibrarian.com/ for more information on Mosio "Patrons ask questions using PCs, tablets or mobile phones. Librarians type responses via our simple, efficient, web-based dashboard"
Please register using L2:
http://www.librarylearning.info/events/?eventID=14274
Hope to see you there. Have a good weekend.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Just a reminder that the SWAN Circ Advisory Committee election closes at noon tomorrow.
Libraries that have not voted yet are:
BCS, BKS, BIS, BRS, BKS, BZS, CCS, CAS, CHS, CIS, CNS, DOS, EVS, FMS, FPS, HSS, JDS, LYS, MTS, MCS, MDS, NRS, NLS, OPS, PHS, PPS, PFS, PTS, RPS, SPS, SHS, SAS, THS, PSS, ROS
There is one vote per library. The person casting the ballot should be the staff member supervising Circulation.
Deadline: Noon on Friday, Oct. 18th.
Each library should cast a ballot for five representatives. This year we have one vacancy representing Committee A, two vacancies representing Committee B, two vacancies representing Committee C. We are also filling the At-Large representative position ( to be filled by the candidate with the highest vote total after all other seats are filled).
The ballot: http://fs8.formsite.com/SWANServices/form130/index.html
Thank you for your participation. If you should have any questions, don't hesitate to call.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Membership:
This morning, we encountered a brief technical issue with our daily Membership Notices email process. The issue has since been resolved, and all daily notices have been sent out as usual.
However, this resulted in a few past-dated SWANcoms getting sent to your inboxes.
Please ignore any of the past-dated SWANcoms you may have received this morning - no action is required. We sincerely apologize for the confusion.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Everyone -
SWAN is hosting a meeting with Kent Smallwood, Customer Service Account Manager with Unique Management Inc.
Over half of the SWAN libraries have contracts with Unique for their debt collections. If you are a current client and have any questions or would just like to meet with Kent Smallwood, please join us in a meeting at the Burr Ridge office on Wednesday, Oct. 30th at 2 PM.
Any library, that is not a current client, but is interested in learning more about the debt collection service offered by Unique is welcome to attend also. If you should have any questions regarding this meeting, please call Edlyn LeFevour at 630-734-5161. If you plan on attending please register for the event on L2 http://www.librarylearning.info/events/?eventID=16491 . Thank you and hope to see you at the meeting.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & IT Staff:
There are only a few days left until the October 18th deadline for the SWAN URL changes detailed in Memo #4. If your library has not yet completed the changes, please make the appropriate arrangements for completion by the 18th to avoid any broken links or URL confusion. If you have any questions or need assistance with the memo, please contact our Help Desk at 630-734-5153, or submit a ticket to the SWANTech Queue of the Swan Ticket System<http://support.swanlibraries.net/otrs/customer.pl>.
More information regarding Memo #4 and the URL transition can be found at the following link...
http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action…
Has your location already completed the transition and survey? The completion results can be found at the link below...
http://support.swanlibraries.net/news/2013-09-26/swan-website-url-updates-p…
Thank you again for your cooperation.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net<mailto:swantech-bounces@list.swanlibraries.net> [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog
Sent: Wednesday, September 18, 2013 5:35 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: [SwanTech] Network Changes Memo #4: New SWAN Website URLS
SWAN Member Libraries & Technology Staff:
Please route the attached memo "Network Changes Memo #4: New SWAN Website URLS" to library IT staff. This memo outlines changes to the SWAN website names. Libraries will need to change to the new SWAN domain names, and all of the MLS website names will be retired at the end of October.
The following information should be provided to your IT staff and library staff responsible for your library website and computers. Please complete the following transition by Friday, October 18th, 2013, and submit a work survey upon completion. The work survey can be found at:
http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action…
If you should encounter problems after the transition, or if you have any questions/comments about the transition, please submit a ticket to the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during this transition process.
We will be posting a progress report webpage on our SWAN support website shortly for libraries to monitor their readiness for the website name changes.
This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
+++ Please route to appropriate personal +++
It's that time of year. Time to vote for the SWAN Circulation Advisory Committee members.
There is one vote per library. The person casting the ballot should be the staff member supervising Circulation.
Deadline: Noon on Friday, Oct. 18th.
Each library should cast a ballot for five representatives. This year we have one vacancy representing Committee A, two vacancies representing Committee B, two vacancies representing Committee C. We are also filling the At-Large representative position ( to be filled by the candidate with the highest vote total after all other seats are filled).
The ballot: http://fs8.formsite.com/SWANServices/form130/index.html
Thank you for your participation. If you should have any questions, don't hesitate to call.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net