- SWANcom - swanlibraries.net

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20141120 91 print titles 12 audio titles 103 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

New YouTube tutorial troubleshooting your Mentor experience

by Kate Boyle

++ Please share with appropriate personnel ++ Everyone - In talking to member library staff recently we have identified two issues that may impact staff user experience with Mentor. They are both related to the browser : * pop-up blocker * compatibility settings As to your choice of browser, according to SirsiDynix the preferred browser is Internet Explorer. However, a number of our libraries have reported success using Firefox. Lauren has created a short YouTube tutorial on updating your compatibility settings in Explorer along with how to turn off your pop-up blocker. Here is a direct link to the YouTube : https://www.youtube.com/watch?v=ieu2ISgwRLQ&feature=youtu.be . The tutorial is also embedded into the Mentor video page on the website as well. https://support.swanlibraries.net/documentation/members-only/1314 If you should be experiencing any problems with Mentor, please check your settings. Please don't hesitate to call us at the SWAN support with any of your questions, 630-734-5153. If you would prefer to send us an email (screenshots are always helpful), please direct your questions and concerns to MigrationHelp(a)swanlibraries.net<mailto:MigrationHelp@swanlibraries.net> . We are working with SirsiDynix to resolve any of the issues our members are experiencing. Have a good weekend. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

*Action Required* Library Enterprise Configuration & Pick Up Anywhere

by Aaron Skog

To SWAN Member Libraries: This is a fun survey. You get to select a theme for the Enterprise OPAC we are building for your library, upload your library logo, and supply some information about your library preferences for the new catalog. There are a number of areas of the survey we anticipate requires some discussion within your library. To assist with this discussion among your staff, the survey is enabled to allow saving in draft form and retrieving it later for completion. In case it isn't clear, there is only one submission per library. Please complete the following survey on Enterprise by End of Business on Friday November 28th. This survey will help SWAN staff as we move forward in the building your new library catalog. You can access the survey directly<http://fs8.formsite.com/SWANServices/form169/index.html> or by visiting the following SWAN support webpage: https://support.swanlibraries.net/news/2014-11-06/action-required-survey-en… SWAN is utilizing a series of surveys to collect information about your library. This is survey #4. The sooner we are able to gather this information and begin configuring Enterprise, the sooner you will all have access to your libraries' profiles. If we have not received a response from your library by Friday, November 28th, your Enterprise profile will be configured with the SWAN defaults. If you have any questions, please email MigrationHelp(a)swanlibraries.net<mailto:MigrationHelp@swanlibraries.net> Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

2
1
0 0

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20141119 137 print titles 19 audio titles 156 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

New YouTube tutorial on Mentor Management

by Kate Boyle

Everyone - Lauren has created another YouTube tutorial for all of us that focuses on the assigning of User Management rights in Mentor, along with assigning staff to a new Mentor Manager. Have a look: https://www.youtube.com/watch?v=ZmnvuEC0ebg If you should have any questions, don't hesitate to call. Lauren is working this evening if you should have any questions. She can be reached at 630-734-5155. Thank you for your cooperation in getting Mentor setup at your library. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20141117 63 print titles 11 audio titles 1 video title 75 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

eRead Illinois: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eRead Illinois 20141117 1,794 print titles Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

*Extended* SWAN Self-Check Software Group Purchase

by Steven Schlewitt

Good news, everyone - Thanks to the many libraries that have already submitted their purchase commitments, we've now established the minimum number of libraries necessary for the group discount! This is terrific news, not only because we're now guaranteed the discounted purchase price of $2500 per library, but because we can also extend our purchase commitment period into the month of December for any libraries needing a little extra time to coordinate. If you're still on the fence about joining the EnvisionWare One-Stop 2.0 group purchase, please let me know so that we can discuss the details further. If you're currently running Millennium Express Lane in your library and have not committed to join in on the purchase, please note that this will be SWAN's only offering as a replacement self-check for the Express Lane software. When we migrate to the SirsiDynix ILS in April of 2015, the Millennium Express Lane software will no longer function. And while our libraries are certainly welcome to pursue alternative vendors for a replacement outside of this group purchase, SWAN will only be coordinating the group/discounted purchase with EnvisionWare at this time. Thanks again to all of the libraries that are currently participating. We'll begin coordinating your invoices and installations as early as next week, based on the date you selected in your commitment form. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, October 14, 2014 10:02 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: SWAN Self-Check Software Group Purchase SWAN Library Administrators and Information Technology Staff: Just a quick reminder - SWAN is currently coordinating a group purchase with EnvisionWare for the One-Stop 2.0 self-checkout software. This software can be used to replace an existing Innovative Express Lane installation prior to our SirsiDynix migration, OR, if your library does not currently have any self-check software or if you're thinking about upgrading from your current configuration, this is a terrific opportunity to join in on the significantly discounted pricing. We already have a handful of libraries participating, but as more libraries join in, we will see even greater discounts for the entire group. Please contact me directly if you would like additional information about the group purchase or if you're interested in participating. We're looking to collect responses from interested libraries by early November so that we can roll out the software as soon as possible. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

SWAN Staff at RAILS Event, Friday 11/14

by Aaron Skog

SWAN Member Libraries: SWAN staff are participating in a retreat today for RAILS LLSAP consortium. Many of us will be away at the Morris Area Public Library. Printed notices will be processed and delivered as normal. We have staff present to assist with any network emergency should something arise. Please utilize the SWAN support website for all other issues (see URL below). Refer to the Migration Memo #3 for instructions on Mentor, and use the migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> to send in your questions. We are monitoring those questions and formulating responses throughout the day today. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

Circulation notices for today

by Kate Boyle

Everyone - Circulation notices for today were not run. They will be generated tomorrow and send out with the notices for tomorrow. We apologize for the delay. Kate Boyle Swan Member Services 630-734-5162

10 years, 5 months

1
0
0 0

Non SWAN RB stats for October

by Edlyn LeFevour

Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

Correction to my COW presentation yesterday on Mentor Management

by Kate Boyle

First and foremost colleagues, I need to apologize for providing yesterday's attendees of the COW meeting with misinformation. No excuses, I screwed up. Suffice it to say, I am thoroughly embarrassed about the error and regret any impact this lack of complete information may have caused you. What I failed to mention yesterday was the second step to be completed after you have assigned other staff in your library a "user management" role. After enabling the new "user management" permissions either the library director or the new mentor needs to edit the profiles of any library staff members for which they will assume oversight. In the staff member profile, update the information in the Mentor Manager: field to the new information. This will allow the new Mentor to assign courses and generate reports on the staff member's progress. For more information, please refer to the following two documents. Directions on generating reports for library staff coursework is provided in the "Introduction to SirsiDynix Mentor" document. Introduction to SirsiDynix Mentor https://support.swanlibraries.net/documentation/members-only/1318 Introduction to SirsiDynix Support Center User Management for Mentor Managers https://support.swanlibraries.net/documentation/members-only/1317 Again, sorry the misinformation. Please share this apology and information with anyone that may have been in attendance at the meeting representing your library. For anyone that did not attend the meeting yesterday, please refer to the Migration Memo #3 https://support.swanlibraries.net/content/migration-memos and the two documents mentioned above for information on SirsiDynix Mentor self-paced training . If you should have any questions, please feel free to contact me. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

*Completed* SWAN Server Patching: Wednesday 11/12

by Steven Schlewitt

SWAN Member Libraries and IT Staff: Our system patching has concluded successfully. All services are now restored. Thank you again for your patience. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Tuesday, November 11, 2014 7:46 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] SWAN Server Patching: Wednesday 11/12 before library hours Importance: High SWAN Member Libraires and Information Technology Staff: Just a quick reminder - tomorrow morning between the hours of 4am and 7am, SWAN staff will be performing scheduled system updates to our Report and Production Millennium servers. These updates are related to the server operating systems only and should not affect any functionality of the ILS. During the system patching, the following services will be unavailable intermittently: - WebPac/OPAC - Millennium client - Report generation We will notify library staff via SWANCom when the patching concludes. Thank you for your patience and understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

10 years, 5 months

1
0
0 0

SWAN Server Patching: Wednesday 11/12 before library hours

by Steven Schlewitt

SWAN Member Libraires and Information Technology Staff: Just a quick reminder - tomorrow morning between the hours of 4am and 7am, SWAN staff will be performing scheduled system updates to our Report and Production Millennium servers. These updates are related to the server operating systems only and should not affect any functionality of the ILS. During the system patching, the following services will be unavailable intermittently: - WebPac/OPAC - Millennium client - Report generation We will notify library staff via SWANCom when the patching concludes. Thank you for your patience and understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

SWAN 11/11 Committee of the Whole Presentation Posted

by Aaron Skog

SWAN Member Libraries: The November Committee of the Whole meeting now has the Executive Director PowerPoint presentations available online. This PowerPoint is *packed* with information about the ILS migration with SirsiDynix. The link below goes directly to the PowerPoint. https://support.swanlibraries.net/sites/default/files/meeting/2014-11-11/SW… Our Quarterly meeting is Thursday December 4th at 9:30am at the RAILS Burr Ridge office. This event will be streamed live and recorded. The agenda and packet will be posted in a week or so. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

My Media Mall: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: My Media Mall 20141111 78 print titles 42 audio titles 120 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

SWAN PR & Marketing - Tools for Migration

by Brande Redfield

Hello Member Libraries, As mentioned at today's Committee of the Whole meeting, SWAN has formed a PR & Marketing task force to help create marketing materials for both library staff and patrons regarding our upcoming migration. We are working diligently on a variety of materials and have a few things to share. First, if you would like to include a PR blurb into your fall newsletters to patrons, here is a short message that we have created for your use: New Library Catalog Coming This Spring Members who enjoy using the library catalog to find and order books will have a lot more to like, starting this spring. Your Name Library, in connection with other public libraries in the SWAN library consortium, will switch over to a new software system in April 2015. The catalog will be easier to search and will offer many new features to enhance your library experience. Our newsletter and other member communications will provide more details as they become available. Using your library is about to get even better. Other PR tools that will be coming out for you in the coming months: * A clickable migration image for your catalog. When clicked, this image will bring your patron to a SWAN migration FAQ page, which we will continually update as questions arise. * A monthly newsletter for library staff, beginning in January 2015, with pertinent migration info such as training dates, expectations, answers to common questions, and tips to share with patrons. This will be sent to you in a PDF version so that you can share it with your staff electronically or via printed copy. * A monthly bookmark for your patrons, beginning in February 2015. These will be printed by SWAN for distribution by your front desk staff. They will share with patrons the basics of the new system (attractive new features), and other necessary information such as changing logins. * Printable self-check signage about the migration, in case your patrons don't visit the front desk. You can also leave bookmarks by the self-check too if you like. We will make sure to capture any necessary info such as login changes with this signage. If you have any marketing questions for SWAN, including suggestions or requests, please feel free to contact me at any time. Thank you, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20141110 13 print titles 5 audio titles 18 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

Migration Memo #3: SirsiDynix Mentor now Available

by Kate Boyle

SWAN Library Staff: The attached memo outlines the SirsiDynix Mentor self-paced training program for use of SWAN library staff over the course of our migration to Symphony and in the future. The Migration Memo #3 includes information on the creation and management of user accounts, logging into Mentor, and required courses based upon the staff person's role in the library. I will be presenting this information at the Committee of the Whole meeting at the Burr Ridge office tomorrow, Tuesday November 11 at 9:30am. Please feel free to contact me with any questions or concerns you may have. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

My Media Mall: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: My Media Mall 20141110 178 print titles 75 audio titles 253 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

1
0
0 0

Migration Memo #2: Outline of Training Plan

by Aaron Skog

SWAN Library Staff: The attached memo outlines the SWAN approach to training during our migration from Millennium to the new Symphony ILS. All library directors and managers should review this memo and begin discussions within your library about the content within. The Migration Memo #2 includes recommendations and steps to prepare for the training. I will discuss this more in depth at the Committee of the Whole meeting next week, Tuesday November 11 at 9:30am. That agenda was posted online today and sent out via SWANcom. Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 6 months

1
0
0 0

SWAN Committee of the Whole Meeting: Agenda for 11/11/14

by Brande Redfield

SWAN Member Libraries: The next 2014 SWAN Committee of the Whole meeting agenda for Tuesday, November 11th at Burr Ridge can be found online here: https://support.swanlibraries.net/sites/default/files/meeting/2014-11-11/ag… At this meeting we will provide an update on migration, an overview of SirsiDynix Mentor, and cover PR and marketing for migration info. We hope to see you on the 11th at Burr Ridge! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 6 months

1
0
0 0

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20141031 95 print titles 47 audio titles 142 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 6 months

1
0
0 0

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20141030 29 print titles 9 audio titles 38 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 6 months

1
0
0 0

[swancom] Notices not sent on Monday

by Renee Clanton

Please route to appropriate staff. Notices were not sent on Monday due to the SWAN in-service day. These notices will be sent out on Tuesday 10/28. We apologize for this inconvenience. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 6 months

1
0
0 0

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

SWANcom