SWAN Member Libraries:
The SWAN staff will be attending an in-service day retreat April 10th. We will monitor systems throughout the day, but any requests will be responded to next week Monday.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Hello SWAN library directors & administrators-
The SWAN Board is calling for representation from all member library directors/administrators for two at-large positions, with terms beginning on July 1, 2026. The online form to submit the self-nomination statement is open on the SWAN Support site (login required). Information about the SWAN Board, the election timetable, and SWAN governance can be found on the SWAN Board webpage under "Information for Board Members."
Self-nomination form
https://swanlibraries.net/form/94600
The self-nomination form will be open until Friday, April 24th.
If you have any questions about the board or would like to reach out to current board members, please reach out!
SWAN Board Member
Library
Email
Term Expires
Samantha Johnson
Roselle Public Library
sjohnson(a)rosellepld.org
July 1, 2026
Jennifer Cottrill
Midlothian Public Library
jcottrill(a)midlothianlibrary.org
July 1, 2026
Dawn Bussey
Glen Ellyn Public Library
dawnbussey(a)gepl.org
July 1, 2027
Zach Musil
Tinley Park Public Library
zmusil(a)tplibrary.org
July 1, 2027
Laura Van Cleve
Richton Park Public Library
vanclevel(a)richtonparklibrary.org
July 1, 2028
Ridgeway Burns
Itasca Community Library
rburns(a)itascalibrary.org
July 1, 2028
Benjamin Weseloh
West Chicago Public Library
bweseloh(a)wcpld.info
July 1, 2028
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Dear Member Libraries,
We are writing to inform you that the enhancement to Hoopla’s consortia support previously scheduled for March 10 has been delayed until further notice.
During final preparations, an unexpected issue was identified that we want to investigate further before proceeding. We will follow up once we have a confirmed rollout date.
We apologize for any inconvenience and appreciate your patience. If you have any questions, please do not hesitate to reach out.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Dear Member Libraries,
We are writing to inform you of an upcoming enhancement to Hoopla's consortia support within our shared library catalog.
What's Changing
Each library will have its own Instant collection, with settings visible and synchronized through Midwest Tape. Please note that any settings configured in Aspen will continue to override Midwest Tape settings. While this update changes how each library's collection is brought into Aspen, there will be no visible changes for patrons.
Rollout Details
This update is scheduled for March 10. No downtime is expected, and library services should remain uninterrupted throughout the transition.
If you have any questions, please do not hesitate to reach out.
Please see our SWAN website for more information: Hoopla Enhancement in Aspen<https://swanlibraries.net/news/2026-02/95073>
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Hello Library Directors & Administrators-
We have our first Quarterly membership meeting for 2026 this week at Oak Brook Public Library, Thursday, March 5th at 10:00 a.m. The approval of the SWAN budget will take place in person at the meeting, with a roll call vote for representatives from each SWAN member library. We have the budget details in the meeting packet.
Meeting agenda and packet posted on the page below.
https://swanlibraries.net/meeting/95056
The meeting will include a presentation on SWAN projects from the first quarter of this year, as well as updates on the upcoming SWAN Board election and strategic planning.
The meeting will include a Zoom live-stream, which you can register for in advance of the meeting.
https://swanlibraries-net.zoom.us/meeting/register/h-0q8ZaZT2y5IPnBQnKMYg
Please note that online attendees will not be able to vote on the budget, per SWAN bylaws.
If you have any questions, please reach out to me.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The overnight processing completed normally last night and we do not expect any indexing issues moving forward. If you do have errors with specific records, please open a support ticket or email help(a)swanlibraries.net<mailto:help@swanlibraries.net> with the details and we will investigate. Thanks for your patience!
SWAN Library Services
915 Harger Rd. Suite 260 - Oak Brook IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://swanlibraries.net
<https://swanlibraries.net%0b>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction.
A Known Issue has been posted to our support site and will be updated as new information becomes available https://swanlibraries.net/issue/95053.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Hi everyone—
This morning’s meeting recording and presentation are now available on the SWAN site.
https://swanlibraries.net/meeting/95055
The draft budget and membership fees are available as the meeting packet on that page as well.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: Aaron Skog
Sent: Wednesday, January 28, 2026 9:39 AM
To: SWAN Communications <swancom(a)list.swanlibraries.net>
Subject: SWAN Committee of the Whole budget meeting – February 3, 2026 10:00 a.m.
Hello SWAN library directors—
The SWAN Committee of the Whole budget meeting agenda and packet for February 3, 2026 at 10:00 a.m. are now available. You can access the draft budget and membership fee documents from the link below. The meeting will be held via Zoom.
https://swanlibraries.net/meeting/95055
To attend the Zoom meeting, register in advance to receive the meeting information by email.
https://swanlibraries-net.zoom.us/meeting/register/loFREGy3TGiGaeKKamwBPA#/…
If you have any questions about the budget and membership fees, please feel free to contact me directly.
The final budget for fiscal year 2027 will be approved by the membership at the March 5th SWAN Quarterly meeting held at the Oak Brook Public Library.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Hello SWAN library directors—
The SWAN Committee of the Whole budget meeting agenda and packet for February 3, 2026 at 10:00 a.m. are now available. You can access the draft budget and membership fee documents from the link below. The meeting will be held via Zoom.
https://swanlibraries.net/meeting/95055
To attend the Zoom meeting, register in advance to receive the meeting information by email.
https://swanlibraries-net.zoom.us/meeting/register/loFREGy3TGiGaeKKamwBPA#/…
If you have any questions about the budget and membership fees, please feel free to contact me directly.
The final budget for fiscal year 2027 will be approved by the membership at the March 5th SWAN Quarterly meeting held at the Oak Brook Public Library.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction.
A Known Issue has been posted to our support site and will be updated as new information becomes available https://swanlibraries.net/issue/95053.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Hello SWAN Libraries-
SWAN will be closed on Friday, January 16, 2026, for the day as part of our annual holiday in-service day.
We will monitor systems and the helpdesk for any reported issues. Other requests received will be processed and responded to on Monday, January 19th.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The catalog is experiencing high loads. You may notice certain functions timing out and slow page loads, including for search results. We are currently investigating.
We will post additional updates on our support site: https://swanlibraries.net/issue/95047
And send an additional swancom when this issue is resolved.
Tara Wood
User Experience Manager
tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706
My pronouns: she/her/hers
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
The scheduled database maintenance is complete.
You can visit the news article<https://swanlibraries.net/news/2025-12/95036> on the SWAN Support site for more information.
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
From: Vickie Totton
Sent: Tuesday, December 23, 2025 9:05 PM
To: SWAN Help Desk <help(a)swanlibraries.net>; SWAN Communications <swancom(a)list.swanlibraries.net>
Subject: RE: Scheduled Database Maintenance Over Christmas Holiday
SWAN Member Library Staff:
Our scheduled database maintenance has begun. For updates and more information, you can visit the news article<https://swanlibraries.net/news/2025-12/95036> on the SWAN Support site.
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
From: SWAN Communications <swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Sent: Tuesday, December 23, 2025 2:47 PM
To: SWAN Communications <swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Subject: [SWANcom] REMINDER: Scheduled Database Maintenance Over Christmas Holiday
SWAN Member Library Staff:
Scheduled maintenance of the Symphony ILS will begin tonight after libraries have closed. For updates and more information, you can visit the news article<https://swanlibraries.net/news/2025-12/95036> on the SWAN Support site.
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
From: SWAN Communications <swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Sent: Thursday, December 11, 2025 11:42 AM
To: SWAN Communications <swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Subject: [SWANcom] Scheduled Database Maintenance Over Christmas Holiday
SWAN Member Library Staff:
We will be performing scheduled database maintenance over the Christmas holiday. This maintenance window is scheduled to begin after libraries have closed on Tuesday, December 23rd.
and is expected to extend through Christmas Eve and Christmas Day, as the indexing reports take several hours to run. There may be a delay in the start of the standard reports on Friday, December 26th, but we do not anticipate downtime for library staff.
WorkFlows will not be available during the scheduled maintenance window. Our Aspen catalog will be available for patrons; however, My Account features may be briefly unavailable during maintenance.
If you have any questions, please open a ticket and we'll be in touch.
Thanks!
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
SWAN Member Library Staff:
We will be performing scheduled database maintenance over the Christmas holiday. This maintenance window is scheduled to begin after libraries have closed on Tuesday, December 23rd.
and is expected to extend through Christmas Eve and Christmas Day, as the indexing reports take several hours to run. There may be a delay in the start of the standard reports on Friday, December 26th, but we do not anticipate downtime for library staff.
WorkFlows will not be available during the scheduled maintenance window. Our Aspen catalog will be available for patrons; however, My Account features may be briefly unavailable during maintenance.
If you have any questions, please open a ticket and we'll be in touch.
Thanks!
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
SWAN Member Library Staff:
We have received the address change data from Unique and will be updating patron records starting today. The number of patron records sent for processing was 773,650. Of those, 24,352 were returned with address changes for a change rate of 3.2%.
In preparation, we have temporarily disabled the Symphony function to update Last Activity Date when a patron's address information is changed. Once processing begins over the next couple of days, manual address changes may be overridden by this update.
Refer to the National Change of Address (NCOA) 2025<https://swanlibraries.net/news/2025-12/95037> news article for more information. https://swanlibraries.net/news/2025-12/95037
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
swanlibraries.net<https://swanlibraries.net/>
SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>