SWANcom January 2023

swancom@list.swanlibraries.net

1 participants
20 discussions

**CRITICAL** 1/30 - Symphony Reindexing - Cataloging Freeze

by SWAN Communications

SWAN Member Libraries, Cataloging, and Acquisitions Staff: Over the weekend, we encountered several errors within our overnight processing reports. Malformed records caused our ADUText report to fail, resulting in the removal of approximately 430,000 records from our indexes. These records need to be reindexed before they're fully searchable. We have temporarily increased our maximum concurrent reports to allow us to rebuild the index without significantly impacting our daily report schedule. You may experience slower than normal searching throughout the reindexing process. Affected items are not retrievable by title or ISBN. They may still be retrieved by using a Title Control Number browse search. While the reindexing is running, we are implementing a partial acquisitions and cataloging freeze. You may continue to: * Edit any record that is fully searchable * Add, edit, or discard items * Run cataloging overlay reports that match on Title Control Number Please refrain from: * Running acquisitions and cataloging load reports that match on ISBN or UPC * Adding new bibliographic records We will continue to update the Known Issue<https://support.swanlibraries.net/issue/94068> as we have more information. Once we have verified that the reindexing has concluded successfully and verified database integrity, we will notify via SWANcom that the partial cataloging freeze has been lifted. Thank you for your patience. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 9 months

SWAN Committee of the Whole meeting 2/7/2023 agenda & packet now available

by SWAN Communications

Hello Library Directors & Administrators- SWAN will host a virtual meeting on Tuesday, February 7th at 10 a.m. via Zoom to present next year's budget, membership fees, and EBSCO database group-purchase renewal. The meeting Zoom link, agenda, and packet are available on the link below. https://support.swanlibraries.net/meeting/94055 This meeting will be recorded and posted. Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 9 months

Monday 1/30 - Record indexing issues still occurring

by SWAN Communications

SWAN Member Libraries & Cataloging Staff: Over the weekend, our ADUText report, which handles our daily record maintenance and processing, terminated abnormally. We worked with SirsDynix to resolve the issue and although we made good progress, it appears we are still experiencing issues today. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. A known issue<https://support.swanlibraries.net/issue/94068> has been posted to our support site and will be updated as new information becomes available. Thank you. Dave Pacin Systems Administrator, Information Technology & Systems Support dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * 630-326-8360 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 9 months

1/28 - Possible Record Indexing Issues

by SWAN Communications

SWAN Member Libraries & Cataloging Staff: Last night, our ADUText report, which handles our daily record maintenance and processing, terminated abnormally. Due to this, you may encounter record issues throughout the day until the next successful run of the ADUText report. We're working to mitigate any record issues as soon as possible. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. A known issue<https://support.swanlibraries.net/issue/94068> has been posted to our support site and will be updated as new information becomes available. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 9 months

Nightly Processing Delay

by SWAN Communications

SWAN Member Libraries, Our overnight processing is still running, leaving the rest of the processing behind schedule. That process includes: * Updating patron blocking for Fine Free libraries * Expiring holds * Auto-renewals Acquisitions and Cataloging: please wait until an all clear from us before resuming work. Circulation: you may continue work as usual, be aware some new item and patron records may not be searchable until the processing has finished. We will continue to update the Known Issue<https://support.swanlibraries.net/issue/94068> as we have more information. Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 9 months

Re: Electronic ballot for Addison Public Library now open

by SWAN Communications

Hello everyone- The approval to admit Addison Public Library crossed the required threshold of 2/3 of the membership with 71 "yes" votes. The ballot will remain open until February 22nd or if all 100 electronic ballots have been cast. I would encourage those of you that have not used the ballot system to participate! Thanks again to those of you who have participated and brought this process to a swift conclusion. Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Aaron Skog Sent: Monday, January 23, 2023 12:06 PM To: swancom(a)list.swanlibraries.net Subject: Electronic ballot for Addison Public Library now open Hello Library Directors & Administrators- The electronic ballot to approve the addition of Addison Public Library is now open. This vote will utilize the Survey & Ballot System, which sends a unique login to each of the 100 library directors or designees. I have sent that email to the 100 library representatives a few moments ago. If for some reason you have not received the email from Survey & Ballot Systems by this afternoon, please contact me directly and I will look into the administrative interface. It is possible to resend the login information or adjust the recipient. The full details of Addison's request and the SWAN Board recommendation is available on SWAN Support under a news post. You can read the recommendation within the Impact Study presented. https://support.swanlibraries.net/news/2023-01/94038 Regards, Aaron Skog Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 9 months

Electronic ballot for Addison Public Library now open

by SWAN Communications

Hello Library Directors & Administrators- The electronic ballot to approve the addition of Addison Public Library is now open. This vote will utilize the Survey & Ballot System, which sends a unique login to each of the 100 library directors or designees. I have sent that email to the 100 library representatives a few moments ago. If for some reason you have not received the email from Survey & Ballot Systems by this afternoon, please contact me directly and I will look into the administrative interface. It is possible to resend the login information or adjust the recipient. The full details of Addison's request and the SWAN Board recommendation is available on SWAN Support under a news post. You can read the recommendation within the Impact Study presented. https://support.swanlibraries.net/news/2023-01/94038 Regards, Aaron Skog Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 9 months

January, 2023 Quarterly Billing is available

by SWAN Communications

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://support.swanlibraries.net/news/2023-01/94052> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 10 months

Aspen 23.01 release is live

by SWAN Communications

Good morning member libraries, The Aspen 23.01 release is live. This release includes improvements for Aspen administration and an enhancement to update the charge history rule settings in Symphony based on a patron's settings in Aspen. Read more about the release: https://support.swanlibraries.net/news/2023-01/94036 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 10 months

Resolved: Issue with item statuses in Aspen

by SWAN Communications

Good afternoon member libraries, The delta extracts from Symphony are now importing properly into Aspen, and the item statuses should be up to date. It is possible that some status updates were missed, and those will be updated in the full nightly processing. If you notice status discrepancies tomorrow, please open a ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 10 months

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SWANcom January 2023