SWANcom November 2021

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Aspen Administration Logins Available for Cohort 2

by SWAN Communications

As noted in the Fireside Chat today, Aspen Administration logins are available for Cohort 2 libraries on the SWAN support site. Directors should be sure they can access these in advance of the January 10th kickoff meeting. More information on the SWAN support site: https://support.swanlibraries.net/news/2021-11/89233 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 11 months

SWAN Quarterly Meeting 12/2/21 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators, The agenda and packet for Thursday's meeting, December 2nd is now available. This meeting will be held virtually-you can find the link to join the meeting on the agenda. https://support.swanlibraries.net/sites/default/files/meeting/21_12_02/8215… We will make use of the live online voting system to approve the prior meeting minutes. SWAN will continue to use the live voting platform for the membership meetings, so make sure you get familiar with the email and login codes sent out earlier this morning. If you do not see the email from the voting system, I suggest you check your spam/junk email folder. Please contact me directly if you have any questions or require the email resent to you. I hope you all are doing well, and I look forward to seeing you online! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 11 months

Cohort 1 Aspen Rollout Survey Reminder

by SWAN Communications

Just a reminder - there is one more week to complete the Aspen rollout survey - if you were in Cohort 1 please let us know how it went! https://support.swanlibraries.net/news/2021-11/88934 Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * 630-326-7706 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 11 months

NCOA 2018 Note Clean-up & Fireside 11/30 Reminder

by SWAN Communications

Please review the remaining NCOA 2018 Notes requiring review as outlined in our News Post: Final NCOA 2018 Clean-up<https://support.swanlibraries.net/news/2021-11/89357>. Hope to see you tomorrow, Tuesday, November 30th at 11 AM for our monthly Fireside Chat. Register via GoToWebinar<https://register.gotowebinar.com/register/2259788184485501712>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 11 months

Aspen Browse Categories Office Hours

by SWAN Communications

Please join us for a special edition of Aspen office hours on Monday, November 29th at 10a.m. We will focus on all things browse categories. Bring your questions and examples to share with your colleagues! Office hours are open to all staff. https://librarylearning.org/event/2021-11-29/swan-aspen-office-hours-browse… Have a great holiday! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 11 months

Overdrive Checkout Changes in Enterprise

by SWAN Communications

Good morning members, SirsiDynix and Overdrive have made changes to the checkout process in Enterprise for Overdrive downloads. Patrons are now redirected from Enterprise to an Overdrive screen to complete the checkout. Aspen is not affected. Please see the support site for more information: https://support.swanlibraries.net/news/2021-11/88946 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

We want your feedback on the Aspen rollout!

by SWAN Communications

If your library participated in Cohort 1 of the Aspen rollout, we'd like to hear how it went for you. Fill out the survey by December 7th: https:// fs8.formsite.com/SWANServices/r8sti1sjrf/index.html Your feedback will help SWAN staff prepare and improve the rollout for Cohort 2. Thank you in advance for your insights, they will help make the process even smoother for your colleagues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

Aspen Record Grouping Office Hours

by SWAN Communications

Please join us for a special edition of Aspen office hours on Monday, November 15th at 10a.m. We will focus on all things record grouping. Bring your questions and examples to share with your colleagues! Office hours are open to all staff. We look forward to seeing you there. https://support.swanlibraries.net/training/87368 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

BLUEcloud Analytics Overnight Processing Failure This Weekend

by SWAN Communications

BLUEcloud Analytics harvesting failed this weekend. Please see the Known Issue<https://support.swanlibraries.net/issue/88710> for further information and updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

BLUEcloud Analytics Password Changes, Nov 10 2021

by SWAN Communications

SWAN Member Library Circulation Staff: Please see our latest news post<https://support.swanlibraries.net/news/2021-11/88579> for complete details regarding an upcoming change to library-generic BLUEcloud Analytics logins. If you currently use a generic BLUEcloud Analytics login to access statistics and patron data, the password to this account will be changing on November 10th. The new password has provided on your library's designated logins page on the SWAN support site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years

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SWANcom November 2021