SWANcom May 2020

swancom@list.swanlibraries.net

4 participants
13 discussions

by Dawne Tortorella

As shared in the Fireside Chat on Tuesday, May 26th, autorenewal, courtesy, and overdue notices to patrons will resume on Monday, June 1st. Today's news post<https://support.swanlibraries.net/news/2020-05/73777> provides details for extending due dates for libraries not yet open. We know next week will be very busy for libraries. SWAN staff will be working to respond to support tickets and assist. Please remember to submit requests to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

Curbside Communicator Reminders

by Dawne Tortorella

As many are starting and ramping up speed with curbside service, we wanted to provide some reminders on using the tool. Our news post Using Unique Curbside Communicator - Must Be Online to Receive<https://support.swanlibraries.net/news/2020-05/73699> provides tips and reminders. Be sure to let us know if you are having any problems via support ticket. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

Online Voting Open for Admitting Glenside, Roselle, and Warrenville Public Library Districts

by Aaron Skog

SWAN Library Directors & Administrators- The online voting to admit three libraries Glenside, Roselle, and Warrenville to join SWAN is now open. The SWAN news post below has a link to the impact study and SWAN Board recommendation. https://support.swanlibraries.net/news/2020-05/73542 The approval requires 65 libraries (2/3 full members) to admit the libraries. I will provide an update to everyone at the Thursday, June 4th SWAN Quarterly meeting which will be held online (agenda not posted yet). Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

Reminder: Fireside Chat 5/26 at 11:00 a.m.

by Aaron Skog

SWAN Libraries-- Just a reminder to please register for SWAN Fireside Chat today 5/26/2020 on May 26, 2020 11:00 AM: https://attendee.gotowebinar.com/register/5870275395376368912 After registering, you will receive a confirmation email containing information about joining the webinar. For those of you that registered in GoToWebinar in advance you would have received an automated email reminder. You can disregard this reminder. 😊 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

Cataloging Users Meeting - Call for Topics

by webmaster＠swanlibraries.net

4 years, 6 months

COVID-19: May 19 - Join us in the Fireside Chat

by Dawne Tortorella

Please join us for our weekly Fireside Chat today, Tuesday at 11. Register via GoToWebinar<https://attendee.gotowebinar.com/register/3728132075348357903> to join. Our members-only Curbside Planning page<https://support.swanlibraries.net/documentation/72662> organizes all work order request forms to help us coordinate services as you reopen. SWAN is ready to take your PPE orders for contactless pick-up<https://fs8.formsite.com/SWANServices/PPEorder/index.html>. Ginny is coordinating pick-up at SWAN headquarters on Tuesday and Thursday afternoons. As always, if we miss a step or your plans change, reach out via our ticketing system. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

SWAN PPE Online Ordering Now Live

by Aaron Skog

SWAN Library Directors & Administrators- The ability to order some PPE supplies from SWAN is now available online. The order form is now posted for our stock of face shields, masks, gloves, 1 gallon sanitizer, and hand gel. SWAN's PPE page (requires membership login): https://support.swanlibraries.net/documentation/71395 These are for curbside pick up only at SWAN headquarters Tuesdays and Thursdays 12-3pm. You will arrange the pick up date and time within the online order form. This will be contactless pickup-you arrive at the SWAN headquarters foyer and Ginny Blake will have the packed up order waiting for you! There is no mark-up on the pricing-this is volume discounted orders we are breaking down into smaller quantities for you. The library will be invoiced by SWAN in a few weeks for items ordered and picked up. Pricing is listed within the online order form. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

Planned Enterprise Server Maintenance/Downtime on May 26th at 3AM

by Steven Schlewitt

SWAN Member Library Staff, Please be aware, SirsiDynix will be performing planned maintenance of the Enterprise catalog server on Tuesday, May 26th at 3AM, which will require downtime throughout the process. The maintenance is expected to take no longer than an hour, so the impact will be minimal. Should complications arise or any changes occur, we'll include updates on the news post<https://support.swanlibraries.net/news/2020-05/72598>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 6 months

SWAN Fireside Chat today at 11 - Register at GoToWebinar

by Dawne Tortorella

Please verify that you have registered for the Fireside Chat using the new GoToWebinar registration link. We have moved these session to accommodate the increased attendance. The L2 event has the updated registration link. https://attendee.gotowebinar.com/register/7506123297483245071 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

COVID-19: May 11 Member Update

by Dawne Tortorella

We hope you will join us Tuesday at 11:00 AM for our next Fireside Chat. This session will be hosted in GoToWebinar<https://attendee.gotowebinar.com/register/7506123297483245071>; registration is required to receive a personal login link to the session. Discussion will include sharing curbside service experience, implementation of Unique's Curbside Communicator, and preparing staff to be safe as your library considers limited service and staff functions within your building. Procedures for requesting PPE, procured by SWAN for our members, will be shared. We will also be using a curbside pick-up model with member libraries for these orders. Previous Fireside Chat session recordings, presentations, and chat or Q&A logs are available from the Fireside Chat<https://support.swanlibraries.net/covid-19/fireside-chats> page within our COVID-19<https://support.swanlibraries.net/covid-19> resources. Our COVID-19 pages have been expanded to include Curbside Communicator<https://support.swanlibraries.net/documentation/72168> information, as well as resources shared by Blue Island Public Library and Evergreen Park Public Library who start curbside this week. If you would like to share your plans, local media, or resources, include in a support ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. If your library would like to extend due dates, please complete the webform linked in our COVID-19: Due Date Extension Webform<https://support.swanlibraries.net/news/2020-05/72338>. These requests will be processed as received. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

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SWANcom May 2020