SWAN Library Directors & Administrators:
Just a friendly reminder that if you have not already voted, the SWAN Board Special Election to fill our one vacated at-large seat closes at 5 p.m. CST on Friday, November 29th.
To vote, please visit the link below; each library can vote one time.
http://support.swanlibraries.net/news/2013-11-18/swan-board-special-electio…
Have a wonderful holiday,
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Everyone -
The SWAN Office will be closed on Thanksgiving Day and Friday Nov. 29th. Phone support for our member libraries will be provided by Unique Integrated Communications. Unique has been providing weekend support for SWAN member libraries for over two years and will be able to address any of your immediate concerns. They can be contacted at the usual support phone number of 630-734-5153.
RAILS will be open on Friday, so you can anticipate receiving your usual System delivery.
Let me wish all of you a wonderful and tasty Thanksgiving holiday.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Technology Staff:
Just a reminder - on Monday, we completed our transition to the new XXS(a)notices.swanlibraries.net<mailto:XXS@notices.swanlibraries.net> aliased email addresses. Your patrons should now be receiving emails from the new address, and should you need to contact another library using the aliased email, please remember to use the @notices.swanlibraries.net domain, in place of the previous MLS domain. Additionally, your library director can now easily modify the email addresses associated with the 3-letter aliases on the http://support.swanlibraries.net homepage under Web Forms > Edit Aliased Email.
Please contact us should you encounter any issues with your patron notices, and thank you again for your patience during our network migration.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, November 11, 2013 1:52 PM
To: swantech(a)list.swanlibraries.net; swancom(a)list.swanlibraries.net
Subject: [SwanTech] Network Changes Memo #5: Member Library Email Aliases
SWAN Member Libraries & Technology Staff:
Please see the linked memo "Network Changes Memo #5: Member Library Email Aliases", and route to your appropriate library staff. This memo outlines changes to the SWAN email domain from the previous MLS address to the new notices.swanlibraries.net address. No action is required of member libraries, except to update their email contact lists and spam filters, as necessary. The cutover will take place on Monday, November 25th.
The following information should be provided to your IT and library staff that might communicate via the three-letter alias addresses:
http://support.swanlibraries.net/news/2013-11-11/network-migration-project-…
If you should encounter problems following the cutover date, or if you have any questions/comments about the transition, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you for your cooperation and patience during the transition process.
This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
Hello SWAN libraries
Attached are the instructions for running your individual reports prior to the Patron Purge.
Please do not hesitate to call or email if you have any questions and/or concerns regarding this process.
Also, please remember NOT to save your individual search strategies. The saved strategy that is on the Report Server is for ALL SWAN libraries. If you notice that someone has saved their Home Library or Barcode range in the System strategy, please notify me as soon as possible.
Thank you and have a wonderful holiday
MaryLou Coffman
SWAN Special Projects Coordinator
System Wide Automated Network
125 Tower Drive, Burr Ridge, IL 60527
630.734.5157
marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info>
"Google can bring you back 1,000 answers but a librarian can bring you the right one."
I've had several calls from those of you who participate in the monthly item deletes program:
The last day for you to mark items for deletion for the month of November, as well as the last day for you to run reports on those deletes, will be 9:00 p.m. on Wednesday, November 27. You may assume those items will be permanently deleted after 9:00 p.m. on Wednesday the 27th, after which you will no longer have access to the items or have the ability to run reports on them.
Wishing you a very happy Thanksgiving!
Tony Siciliano
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5143
Fax: 630.734.5056
tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info>
http://support.swanlibraries.net
Attached is the reminder for the patron purge that will begin on December 30, 2013
Please forward this reminder to any involved staff at your library.
Thank You
MaryLou Coffman
SWAN Special Projects Coordinator
System Wide Automated Network
125 Tower Drive, Burr Ridge, IL 60527
630.734.5157
marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info>
"Google can bring you back 1,000 answers but a librarian can bring you the right one."
