SWAN Libraries:
The Illinois Century Network (ICN) has fixed the problem at their core network. SWAN is back online. We recommend waiting for 30 minutes of stable activity at your library before sending in the Offline Circulation data.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN is DOWN. The Internet connection with ICN is lost. We have no phones available, SWAN website is unavailable. Connections come up briefly, and might be affecting member libraries on ICN as well.
Please let everyone know that we are attempting to correct this with ICN and utilize our backup Internet service provider.
We are up and down periodically, so please use Offline Circulation until we are stable.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN library staff that attended the software demonstrations are encouraged to leave feedback on any of the sessions they attended. The deadline to leave feedback online is Friday November 1st at 5:00pm. The electronic forms are available online in the SWAN Member's Only portion of the website, login and password required.
http://support.swanlibraries.net/content/library-member-feedback-vendor-dem…
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library Directors/Administrators:
SWAN has an open position on the SWAN Board effective immediately. The position of "At-Large" library director has been vacated by Christine Kuhn who has left her position at Westmont Public Library to pursue a library business consulting career. Christine regrets leaving the SWAN Board but hopes to continue helping libraries in a different capacity. SWAN Bylaws require a special election be held to fill the vacated position on the Board.
Self-nominations will begin October 30th and end November 13th at 12:00 pm. The election will take place for two weeks, Monday November 18th - November 29th (5:00pm close).The new board will be announced the week of December 2nd via SWANcom.
The SWAN Board Nominating Committee has approached several library directors interested in running in the special election, however any director can submit a statement of interest for this election. The goal is to have an open process. Any library director/administrator interested in running for the Board should fill out the form below:
http://support.swanlibraries.net/news/2013-10-30/swan-board-special-election
If you have any questions, please do not hesitate to contact me directly.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
We have been asked to notify everyone that the Alsip-Merrionette Park Public Library will be closed all day Friday,
November 1st for a staff in service day.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Everyone ---
Attached is a short memo outlining the actions we have taken to deal with the temporary closing of the Maywood PLD. We have attempted to answer what questions you may have at this point. Once we have more information from Maywood, we will share that with you immediately. Don't hesitate to contact us if you have other questions. You can email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> , open a ticket at http://help.swanlibraries.net or call us at 630-734-5153.
Thank you for your patience and cooperation as we work through all of this together.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
We have received notification that the Maywood Public Library District has temporarily closed due to lack of funding and will reopen when funding is secured. SWAN will be sending a memo providing guidelines for handling materials en route to Maywood and any Maywood patrons visiting your library.
SWAN completed steps this morning in configuring Millennium to prevent Maywood's collection from circulating and has made it non-holdable. We have suspended Maywood patron holds for 180 days. However, there will be some instances where a hold might be trapped for Maywood, but our memo will provide you some guidance.
We have had discussions with RAILS Executive Director Dee Brennan regarding Maywood and will be updating you as more details emerge. We just want to let everyone know that some measures have been taken.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
