SWAN Member Libraries and Information Technology Staff:
We had a brief outage of our VPN service around 3pm causing all library tunnels to
reconnect. Most reestablished their connections quickly, but you likely lost your
connection to WorkFlows. If that's the case, please restart your WorkFlows client and
attempt to log back in. The VPN may take up to 10 minutes to reestablish completely. If it
seems to take much longer than 10 minutes, please send us a ticket at
help@swanlibraries.net<mailto:help@swanlibraries.net>.
We apologize for the inconvenience and thank you for your patience.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>