SWAN Member Library Staff -
We're currently investigating notices of a widespread network/VPN outage across our
libraries. This appears to be part of a larger outage, either with the Microsoft Azure
platform which hosts our server environment or with a major internet service provider.
As of 12pm, the outage appears to have subsided, lasting only a few minutes. Most
libraries have been able to reconnect. If your library is still down, please let us know
by emailing help@swanlibraries.net<mailto:help@swanlibraries.net>.
We'll post any updates or continued outages to the Known
Issue<https://support.swanlibraries.net/node/81461> on our support site.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>