SirsiDynix has resolved the issue and corrected 4,495 records that were in an error state.
SWAN Bib Services staff have not encountered any further records in question, but
we'll keep a watch throughout the day and report if any further significant issues
occur via the Known
Issue<https://support.swanlibraries.net/node/77751>51>.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Steven
Schlewitt
Sent: Friday, July 24, 2020 6:32 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] Error with Overnight Processing on 7/24 - Record Errors Possible
SWAN Member Library Staff,
One of our critical overnight maintenance reports responsible for committing cataloged
record changes to the database has terminated abnormally. We've submitted an urgent
case with SirsiDynix support to investigate the issue further and determine what impact
this may have on our daily processes.
Please proceed to login and use WorkFlows normally, however cataloging functions and
access to certain impacted records may result in "Heading not found" or
"Keys need to be indexed" errors. Additionally, you may have trouble searching
for certain records through WorkFlows.
We'll update the Known
Issue<https://support.swanlibraries.net/node/77751> on
our support site as soon as more information becomes available.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>