~~~Please route to appropriate staff~~~
In our review of users receiving print notices, we have identified and corrected some
in-house records that were receiving print notices. Any notices designated for in-house
accounts, homebound and outreach users, staff, and processing related users should be
associated with a library email address. If we find any generic users with no email
address, we will be updating these users with
xxx@notices.swanlibraries.net<mailto:xxx@notices.swanlibraries.net> to curb notice
printing waste.
Also note "Do not mail" in the comment, note, or name field will not prevent a
print notice from being generated.
Please review your in-house users, homebound users, staff, etc. and associate a valid
library email address which is monitored by staff with the user record.
For a complete understanding of how notice delivery is determined visit the SWAN Support
Site - Patron Notices &
Notifications<https://support.swanlibraries.net/documentation/64674>74>.
Helen Pinder
Consultant, Resource Sharing
helen@swanlibraries.net<mailto:helen@swanlibraries.net> * 630-326-8716
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>