~~~Please route to appropriate staff~~~

In our review of users receiving print notices, we have identified and corrected some in-house records that were receiving print notices. Any notices designated for in-house accounts, homebound and outreach users, staff, and processing related users should be associated with a library email address. If we find any generic users with no email address, we will be updating these users with xxx@notices.swanlibraries.net to curb notice printing waste.

Also note “Do not mail” in the comment, note, or name field will not prevent a print notice from being generated.

Please review your in-house users, homebound users, staff, etc. and associate a valid library email address which is monitored by staff with the user record.   

For a complete understanding of how notice delivery is determined visit the SWAN Support Site – Patron Notices & Notifications.

Helen Pinder

Consultant, Resource Sharing

helen@swanlibraries.net • 630-326-8716

My pronouns: she/her/hers

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net