The July Quarterly Billing is complete and the invoices and checks will be mailed shortly
from the RAILS Accounting Department.
Documentation<https://support.swanlibraries.net/system/files/Members%20O…
has been written to help guide users through the Billing Summary
sheet<https://support.swanlibraries.net/system/files/Members%20Only/BLUE…
as well as the detail statement
reports<https://na1-microstrategy.bc.sirsidynix.net/bcanalytics/asp/Main…
folder accessible in BlueCloud Analytics Shared Reports.
If you do not have access to the BCA reports, please open a ticket at
help@swanlibraries.net<mailto:help@swanlibraries.net> and we will send you the Excel
file. In addition, we will have a BCA login created for you and supply you with the
documentation you need to access these files in the future.
Updated
documentation<https://support.swanlibraries.net/system/files/Members%20O…
is now available to advise libraries what to do with these reports.
Please wait until you receive your invoice before making payments or requesting a credit.
Thank you,
Helen Pinder
Analyst, Member Services
helen@swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716
SWAN Library Services
800 Quail Ridge Dr, Westmont, Il 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>