15 Apr
2015
15 Apr
'15
4:44 p.m.
SWAN Library Staff:
Just a quick correction - SIP2 access will be disabled entirely for the evening to prevent
circulation or changes to patron records. During that time, your self-checks, AMH's,
integrated vendor services (such as Axis 360, 3M Cloud Library, etc), and local vendor
services (SAM, PC-Res, etc) will not authenticate against the ILS server.
We sincerely apologize for the inconvenience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swancom-bounces(a)list.swanlibraries.net
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog
Sent: Wednesday, April 15, 2015 4:30 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] *Action Required* Your Help Needed: Circulation Offline Starting
Tonight, 5PM
To All SWAN Library Staff:
Please plan to operate in Offline Mode starting at 5 PM tonight, through closing. At 5 PM
tonight, the production server will be restricted and all libraries will lose their
connection to Workflows. At that time, please reopen Workflows and check the "Operate
in Offline Mode" box. Please only perform check outs and renewals. *Do not check in
items or register patrons.*
Enterprise will continue to be accessible, but users will not be able to place holds.
In order to resolve the hold issues we have experienced over the past two days, we need to
halt activity on the server and give the SirsiDynix team time to identify and correct the
problem. We plan to resume normal circulation in morning, and will notify SWAN libraries
when we are ready to resume circulation. Please do not attempt to log in until hearing
from SWAN.
We will send an additional SWANcom about 3rd party services which will be affected.
Self-checks will not work, but reservation systems will be left running.
We will keep libraries updated via SWANcom. Please continue to monitor your email.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net