15 Dec
2015
15 Dec
'15
9:23 p.m.
SWAN Member Library Staff:
The Web Services migration is complete, and Enterprise services are fully restored.
We're still troubleshooting ongoing issues involving E-Commerce, however. We'll
have additional information as we have an opportunity to test further and coordinate with
SirsiDynix Support.
Thank you again for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info
http://support.swanlibraries.net
-----Original Message-----
From: swantech-bounces(a)list.swanlibraries.net
[mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Tuesday, December 15, 2015 11:15 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SwanTech] Web Services Upgrade Tonight (12/15) - Enterprise Services Impacted
from 9pm-10pm
Importance: High
SWAN Member Library Staff:
It's a busy week here at SWAN!
Tonight between 9pm-10pm, we plan on migrating our Symphony Web Services to the latest
version, with hopes that this will resolve ongoing E-Commerce issues and improve other
various functions within Enterprise. While an hour of downtime is scheduled, we're
hoping the actual downtime will be less than 10 minutes.
Tonight's downtime will affect the following services...
- Enterprise My Account functions
- Enterprise library item availability
- Enterprise payments
- BookMyne
- MobileCirc
During the downtime, Enterprise will remain online and items will be searchable.
Additionally, Symphony WorkFlows will be unaffected by this downtime.
A banner will be displayed on the Enterprise homepages to alert patrons of the outage.
Additional updates will be sent tonight via SWANcom. Thank you for your patience.
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech