[SWANcom] Baker & Taylor Issues Following Network Migration

SWAN Member Libraries - Please be aware that we're currently still investigating several issues with Baker & Taylor following our network migration on Wednesday. The issues reported are as follows... 1. Axis360 Patron Authentication gives "Access Denied" error a. This issue is believed to be resolved. If you're still receiving this error, please contact our help desk (630.734.5153) and submit a ticket. 2. Axis360 Error when accessing eRead item record via SWAN Catalog a. This issue is believed to have been related to the authentication error. Please contact our help desk if you encounter the issue at your library. 3. Quick Clicks with relation to Baker & Taylor Title Source appears to be having an issue connecting to our servers We sincerely apologize for the inconvenience these issues have caused and are working hard to find resolutions as soon as possible. If you are experiencing additional issues or have further information regarding these issues, please don't hesitate to contact our help desk at 630.734.5153. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net