Re: [SWANcom] Bib Record Locked for Text Update Error

SWAN Member Library Staff: You should not encounter any locked records for the remainder of today; however, catalogers may encounter "Heading not found" errors on records created within the last several days. These errors will be resolved throughout the remainder of the week by our nightly maintenance processes. We'll continue to monitor the situation, but please contact SWAN support (630.734.5153) should you encounter any related issues throughout the day. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Thursday, September 3, 2015 6:54 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Bib Record Locked for Text Update Error SWAN Member Library Staff: Unfortunately this issue has resurfaced this morning while running our nightly maintenance reports. We're currently working with SirsiDynix to have the report removed and the records unlocked. We hope to have this resolved within the next half hour or so. Thank you for your continued patience. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, September 02, 2015 7:02 AM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Bib Record Locked for Text Update Error Importance: High SWAN Member Library Staff: This morning, we're investigating an issue with WorkFlows that is producing the error, "Bib Record Locked for Text Update". This appears to be related to a maintenance report that is running over the allotted nightly schedule. We hope to have this resolved shortly and will submit a SWANcom as soon as more information is available. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net