8 Apr
2014
8 Apr
'14
11:58 a.m.
SWAN Member Libraries and Information Technology Staff:
The final stage of the SWAN Network Migration is finally upon us! This evening, beginning
around 11pm, SWAN staff will begin the network migration of the Production, Report, and
Encore Servers. During that time, our servers will experience intermittent outages. We
plan for this process to conclude by the time your libraries open on Wednesday morning.
Please be sure to check our homepage, support.swanlibraries.net for updates on the
migration and tracking of any reported issues throughout the day tomorrow, and don't
hesitate to contact our help desk at 630.734.5153 should you have any questions or
encounter issues following the migration. We also request that you have your IT staff
available tomorrow should any issues arise requiring on-site support.
Additional details on the migration process can be found in Memo #10 at the following
link...
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
Thank you for your continued support.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Monday, March 31, 2014 4:38 PM
To: swancom(a)list.swanlibraries.net
Cc: swantech(a)list.swanlibraries.net
Subject: *Reminder* Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries and Information Technology Staff:
Just a quick reminder that next Wednesday (April 9th) is our SWAN Server IP Address
Migration. Based on the network check-ins we've received from the Memo #9 network
test, it appears all libraries should be adequately prepared for the migration. Our only
concern remains with a handful of 3rd party vendor services, since some may be referencing
SWAN's IP directly. For that reason, please do have your IT staff available should
issues arise on the day of the migration, or should any last-minute network changes be
necessary to accommodate a 3rd party service.
Additionally, for those of you that need to run monthly statistics for March from our
Report server, we strongly recommend generating and pulling those reports prior to the
migration date to avoid any possible issues should extended downtime occur.
For additional information on the SWAN IP Address migration or how to prepare, please see
the memo linked in the email below.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Friday, March 21, 2014 1:27 PM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Cc: swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo, "Network Changes Memo #10: SWAN Server IP Address
Migration", and route to your appropriate library and IT staff. SWAN has determined a
date of April 9th for the go-live of our new production network. On this date, the
Millennium Production, Report, and Encore servers will be migrated to their new IP
addresses. Please see the memo linked below for additional information on how to prepare
for this migration, the specific addresses for each server, and what services might be
affected.
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
If you have any questions/comments about the upcoming migration, or should you encounter
any issues following the migration on April 9th, please submit a ticket to the SWANTech
Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration
Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net