[SWANcom] *Resolved* Enterprise OPAC & Web Services Outage

Outages relating to Symphony Web Services and Enterprise have been resolved - all services are now back online. We also do not expect any further outages today. Thank you for your patience as we worked through the issue. Steven Schlewitt SWAN IT Manager Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info http://www.railslibraries.info -----Original Message----- From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Thursday, March 31, 2016 5:52 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] *Update* Enterprise OPAC & Web Services Outage SWAN Member Libraries & Information Technology Staff: Our outage of Web Services has unfortunately persisted through the night, and so the following services continue to be affected... - Enterprise My Account - Enterprise Commerce - Enterprise Availability - BookMyne - MobileCirc We're making every effort to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience. Steven Schlewitt SWAN IT Manager Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info http://www.railslibraries.info -----Original Message----- From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, March 30, 2016 9:36 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Enterprise OPAC & Web Services Outage This Evening Importance: High SWAN Member Libraries & Information Technology Staff: We're currently experiencing an outage of the Enterprise OPAC and associated Web Services. We're in contact with SirsiDynix support now, and hope to have the issue resolved as soon as possible. Additional SWANcoms will be sent as soon as more information is available. Thank you, Steven Schlewitt SWAN IT Manager Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info