[SWANcom] *Resolved* SVA Phone Notice Outage (Yesterday - 6/16)

The SVA Phone Notice system is calling on the normal schedule now, and appears to have picked up missed calls from yesterday's notices. We'll monitor the issue throughout the day and send additional SWANcoms should another disruption occur. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Friday, June 17, 2016 9:46 AM To: swancom(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net Subject: [SWANcom] SVA Phone Notice Outage (6/16) SWAN Member Library Staff: We encountered an issue with the SVA Phone Notice system yesterday that appears to have caused most scheduled notice calls to fail. We're currently investigating the issue, but should be able to resend any missed calls from the last day once the system is operating as expected. Today's calls should also go out as scheduled. We'll submit an additional SWANcom as soon as more information is available. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net