[SWANcom] RESOLVED Searching Issues in Aspen

SWAN Member Library Staff, ByWater has resolved the intermittent searching issues; please notify us if you receive any error messages while searching. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s… From: SWAN Communications &lt;swancom(a)list.swanlibraries.net&gt; Sent: Wednesday, May 29, 2024 4:34 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Searching Issues in Aspen SWAN Member Library Staff, We are currently experiencing intermittent issues with searching in Aspen Discovery. These intermittent issues are resulting in a few search timeout error messages. We are in contact with ByWater; they are investigating the issue. We will update the Known Issue<https://support.swanlibraries.net/issue/94635> on our support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…