[SWANcom] *Action Required* Your Help Needed: Circulation Offline Starting Tonight, 5PM

To All SWAN Library Staff: Please plan to operate in Offline Mode starting at 5 PM tonight, through closing. At 5 PM tonight, the production server will be restricted and all libraries will lose their connection to Workflows. At that time, please reopen Workflows and check the "Operate in Offline Mode" box. Please only perform check outs and renewals. *Do not check in items or register patrons.* Enterprise will continue to be accessible, but users will not be able to place holds. In order to resolve the hold issues we have experienced over the past two days, we need to halt activity on the server and give the SirsiDynix team time to identify and correct the problem. We plan to resume normal circulation in morning, and will notify SWAN libraries when we are ready to resume circulation. Please do not attempt to log in until hearing from SWAN. We will send an additional SWANcom about 3rd party services which will be affected. Self-checks will not work, but reservation systems will be left running. We will keep libraries updated via SWANcom. Please continue to monitor your email. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net