[SWANcom] *Concluded* Long-Running Report (ADUText)

SWAN Member Library Staff: The long-running maintenance report has concluded. We should begin to see the morning reports catching up now. Records previously throwing "HatWrapperException" errors should also be cleared up. Please email us at help@swanlibraries.net<mailto:help@swanlibraries.net> if these errors persist. Thank you again for your patience. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, April 13, 2016 12:00 PM To: swancom(a)list.swanlibraries.net Subject: Re: [SWANcom] Long-Running Report (ADUText) SWAN Member Library Cataloging Staff: We've seen a few tickets indicating several records are throwing the "HatWrapperException" error pictured below when attempting to perform bib record updates. We believe this exception is due to the long-running ADUText report. When the report concludes, please try updating the records in question again, and let us know if the issue persists via ticket to help@swanlibraries.net<mailto:help@swanlibraries.net>. [cid:image001.jpg@01D19584.03EB50B0] Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, April 13, 2016 9:29 AM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Long-Running Report (ADUText) SWAN Member Library Staff: We're currently seeing a long-running report, "ADUText", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again this afternoon. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net