[SWANcom] New Item Type, Update on Deletion Error Messages

+++Please route to appropriate personnel +++ Hi everyone, Please share with your technical services and circulation staff. New Item Type A new Item Type BLURAY_BOX is now available for Blu-ray box sets. We have also added a "new" version of this item type - BLURAY_BOXN. If your library wishes to circulate Blu-ray box sets differently when new to the library (in regards to holdability, etc.), you may want to use both BLURAY_BOX and BLURAY_BXN. Please contact us if your library would like to use these Item Types and we will work with you to set up the individual library circulation details. Please send an email to help@swanlibraries.net<mailto:help@swanlibraries.net> or contact Karen Bar at 630.734.5138. Deletions and error messages There have been reported issues when libraries attempt to delete items and receive a message that the item cannot be deleted because there is an open order on a title or a hold on the title. SirsiDynix confirmed that this is how the software works, and this cannot be changed. For example, Library A will not be able to delete their item because Library B has an open order on the title. The same is true for holds, even if your library item is not eligible to fill the hold. The recommended action if you are attempting to delete an item and receive one of these messages: Set the item to DISCARD by one of these methods: 1. Change the Home Location to DISCARD or 2. Check out to the DISCARD user. Either of these methods will shadow the item until it is eventually deleted with the monthly batch deletions. Thank you and have a great weekend. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar@railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net