[SWANcom] BLUEcloud Analytics Renewals Statistics Incorrect

It was discovered the renewal statistics reports we ran on BLUEcloud Analytics (BCA) do not include auto renewals. We are able to include them on our reports from WorkFlows and have opened a case with SirsiDynix to determine why they are not included in BCA. We were hoping to have a solution by now so we could re-run the reports on BCA but do not yet have an answer. Once we have an answer we will re-run all of the reports. If you are using a report from BCA that combines checkouts with renewals those reports will also be incorrect as they are not counting the auto renewals. Please find attached the June Monthly Renewals by Interface report from WorkFlows. If we do not have a solution by tomorrow we will re-run all of the June renewal statistics in WorkFlows for you. Vickie Totton Consultant, Member Services vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>