27 May
2018
27 May
'18
7:43 p.m.
SWAN Member Library and Information Technology Staff:
System maintenance is underway.
All Symphony WorkFlows functions and internal SIP2 connections will be unavailable during
the duration of the maintenance window. There may be brief external service disruptions
this evening, but we expect access to external vendors to remain largely available.
For further details, please refer to the full notice below.
We will notify everyone when system maintenance has concluded and all services are once
again available.
Ian Nosek
System Administrator
ian@swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> •
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net
<swancom-bounces(a)list.swanlibraries.net> On Behalf Of webmaster(a)swanlibraries.net
Sent: Friday, May 25, 2018 10:01 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Database Maintenance Begins Sunday Evening (5/27) - System Downtime
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
Database Maintenance Begins Sunday Evening (5/27) - System Downtime
05/25/2018 - 10:00 - by Ian Nosek
SWAN Member Library and Information Technology Staff:
This holiday weekend, beginning Sunday evening, May 27 through Monday, May 28, SWAN will
be performing database maintenance on our Symphony Server to finalize the deduplication
process. This maintenance will be rebuilding the full cataloging index and will commit the
changes made during the deduplication process that began on May 18.
During this time, there will be no access to Symphony WorkFlows or SIP2 connected
hardware. Other external systems may experience brief outages during this time, but access
to digital media, reference databases and Enterprise should remain largely accessible.
Click "Read more" below for the services affected.
This process requires SWAN to rebuild the Symphony database indexes, which requires server
downtime and will affect most Symphony services intermittently. Please see the list below
for the specific services affected:
- Symphony Server functions - Unavailable Sunday evening through Monday.
* WorkFlows (staff must use Offline mode for checkout; no check-ins please)
* SIP2 connected hardware (AMH, self-check)
- Symphony Web Services functions - Intermittent availability Sunday evening through
Monday.
* Enterprise My Account functions (including payments)
* Enterprise material availability
* Digital media/eRC/reference databases
* BookMyne
This downtime will begin Sunday, May 27 at approximately 6:30 p.m. and run through Monday
evening. SWAN will send a follow-up message when the database maintenance has completed
and staff can resume normal work practices. We anticipate the system to be available
before business hours on Tuesday, May 29.
Please email help@swanlibraries.net<mailto:help@swanlibraries.net> if you have any
questions or concerns about the approaching system maintenance.
Thank you for your patience.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/<https://swanlibraries.us12.list-manag…
________________________________
Source URL:
https://support.swanlibraries.net/news/2018-05-25/database-maintenance-begi…