[SWANcom] Update: L2 is down, issues logging in to SWAN website and help desk

Access to L2 appears to have been restored, and we've successfully logged in to the SWAN website and ticketing system. We're continuing to monitor the situation. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: SWAN Communications &lt;swancom(a)list.swanlibraries.net&gt; Sent: Wednesday, October 15, 2025 2:16 PM To: SWAN Communications &lt;swancom(a)list.swanlibraries.net&gt; Subject: [SWANcom] L2 is down, issues logging in to SWAN website and help desk Good afternoon member libraries, We are experiencing issues logging in to the SWAN website and our SWAN help desk ticketing portal. We are working to resolve this issue as quickly as possible. It appears that the L2 Library Learning site may be down. In the interim, you can email our help email, help@swanlibraries.net<mailto:help@swanlibraries.net>, and access most documentation on the website without a login. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>