[SWANcom] Migration Memo #17: SWAN Staff Support & Communication

To All Library Staff: Migration Memo #17 is an outline of how SWAN will support you and the communication protocol to follow. SWAN has expanded support to libraries starting Saturday April 11 through Sunday April 19. Details on how to contact SWAN for support and how we will communicate with libraries is explained in this memo. Be ready for 3 more memos! One about circulation, one about 3rd party vendors and SIP2, and details on the Circulation Offline weekend and Tuesday 4/14 go-live. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net