[SWANcom] *In Progress* Network Changes Memo #8: SWAN Server FQDN Migration

SWAN Member Libraries & Information Technology Staff: This morning, SWAN and Innovative staff successfully completed the preliminary work for the SWAN Server FQDN Migration. While no further downtime is expected, please be aware that we are still in the process of working out some vendor issues to support the new FQDN configuration. We'll be posting updates and tracking issues throughout the day on our homepage at http://support.swanlibraries.net/. Should you encounter any issues, please don't hesitate to contact our help desk at 630.734.5153. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Monday, February 24, 2014 9:56 AM To: swancom(a)list.swanlibraries.net Cc: swantech(a)list.swanlibraries.net Subject: *Reminder* Network Changes Memo #8: SWAN Server FQDN Migration Importance: High SWAN Member Libraries & Information Technology Staff: Just a reminder, tomorrow morning (Tuesday between 12am-6am) is our Fully Qualified Domain Name migration for the SWAN Production and Report servers. For additional information regarding this change, please see Network Migration Memo #8 in the link below. While we do not anticipate that regular SWAN services will be impacted, please ensure your designated IT staff is aware of the change and available for support if required. Should you encounter any issues tomorrow morning believed to be related to the migration, please don't hesitate to contact us at the SWAN Help Desk, 630-734-5153. Thank you for your continued support throughout the Network Migration Project. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Monday, February 17, 2014 3:33 PM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Cc: swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: Network Changes Memo #8: SWAN Server FQDN Migration SWAN Member Libraries & Information Technology Staff: Please see the linked memo "Network Changes Memo #8: SWAN Server FQDN Migration", and route to your appropriate library and IT staff. This memo reviews the details of our upcoming server FQDN migration on Tuesday, February 25th, and how we've prepared for this process. http://support.swanlibraries.net/news/2014-02-17/network-migration-project-… If you have any questions/comments about the upcoming migration, or should you encounter any issues following the migration on the 25th, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you again for your cooperation and patience throughout the SWAN Network Migration Project. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net