The April Quarterly Billing is complete and the invoices and checks will be mailed
shortly.
Documentation<https://support.swanlibraries.net/system/files/Members%20O…
has been written to help guide users through the Billing Summary
sheet<https://support.swanlibraries.net/system/files/Members%20Only/BLUE…
as well as the detail statement reports
folder<http://na1-microstrategy.bc.sirsidynix.net/bcanalytics/asp/Main.a…
accessible in BlueCloud Analytics.
If you do not have access to the BCA reports, please open a ticket at
help@swanlibraries.net<mailto:help@swanlibraries.net> and we will send you the Excel
file. In addition, we will have a BCA login created for you and supply you with the
documentation you need to access these files in the future.
Please wait until you receive your invoice before making payments or requesting a credit.
Thank you.
Helen Pinder
Analyst, Member Services
helen@swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716
SWAN Library Services
800 Quail Ridge Dr, Westmont, Il 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>