Correction to the email subject line and body date: the website update is occurring on **Tuesday, August 26th.**
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: Aaron Skog
Sent: Wednesday, August 20, 2025 10:48 AM
To: SWAN Communications <swancom(a)list.swanlibraries.net>
Subject: SWAN website updates coming Tuesday, August 25th
To membership-
The SWAN support site is moving! It will now be located at swanlibraries.net. The support.swanlibraries.net URL will begin redirecting on Tuesday, August 25th.
We have detailed the changes that will occur early Tuesday morning next week before libraries open. The news post linked below provides details on the URL and links that will change.
What is changing?
https://support.swanlibraries.net/news/2025-08/94935
The SWAN website has gradually undergone a series of updates over the past few months, with usability testing with library staff during this period. Please read the news post to better understand how the new site menu will work, and how we have removed nearly all our documentation to be publicly accessible and no longer require a login (some areas will remain password protected, which we detail in the news posted). Our goal is to lower the barrier to allow library staff to obtain the support information they need more easily.
There will be reminders sent out next week as the change occurs.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
To membership-
The SWAN support site is moving! It will now be located at swanlibraries.net. The support.swanlibraries.net URL will begin redirecting on Tuesday, August 25th.
We have detailed the changes that will occur early Tuesday morning next week before libraries open. The news post linked below provides details on the URL and links that will change.
What is changing?
https://support.swanlibraries.net/news/2025-08/94935
The SWAN website has gradually undergone a series of updates over the past few months, with usability testing with library staff during this period. Please read the news post to better understand how the new site menu will work, and how we have removed nearly all our documentation to be publicly accessible and no longer require a login (some areas will remain password protected, which we detail in the news posted). Our goal is to lower the barrier to allow library staff to obtain the support information they need more easily.
There will be reminders sent out next week as the change occurs.
Regards,
Aaron
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Hello member libraries-
Our annual event is next week, Friday, August 22nd and I wanted to remind you that registration is closing at the end of the day on Friday, August 15th.
We have over 200 registered attendees registered. You can register or view your existing registration online from the link below.
SWAN Expo Registration | SWAN Library Services<https://support.swanlibraries.net/meetings-trainings/annual-conference/regi…>
The session schedule and descriptions are below. We kick the event off at 9:00 a.m. at Moraine Valley Community College Business & Conference Center in Palos Hills. The full address and campus map is also available from the event link. The event concludes at 4:00 p.m.
SWAN Expo 2025 | SWAN Library Services<https://support.swanlibraries.net/expo>
We will be sending out confirmation emails to registered attendees next week. Hope to see you there!
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction.
Please check the Known Issue for more information.
https://support.swanlibraries.net/issue/94933
SWAN Library Services
915 Harger Rd. Suite 260 - Oak Brook IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
SWAN Member Library Staff:
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction.
Please check the Known Issue for more information.
https://support.swanlibraries.net/issue/94933
SWAN Library Services
915 Harger Rd. Suite 260 - Oak Brook IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>