Access to all BLUEcloud services have been restored. Please open a ticket if you experience any issues with the services by sending an email to help(a)swanlibraries.net
Vickie Totton
Consultant, Information Technology Systems & Support
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Thursday, March 24, 2022 11:02 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] BLUEcloud Services Down
SWAN Member Libraries,
SirsiDynix is investigating connectivity issues for their BLUEcloud products.
For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
SWAN Member Libraries:
SWAN has negotiated a group discount for Comics Plus from Library Pass. Comics Plus is a database of new and backlist comics and graphic novels from over 120 publishers with unlimited access and simultaneous use. Patrons can read comics and graphic novels on the Library Pass platform on smartphones, tablets, or within a web browser. This discount is available for public libraries. The details and pricing are available on the SWAN Discounts<https://support.swanlibraries.net/documentation/90261#comicsplus> page. A Comics Plus Live Demo<https://support.swanlibraries.net/training/90723> will be held on April 13, 2022, at 11:00 AM.
Please email help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions or to sign up.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Good morning -
SWAN will soon begin the process of having our members' OCLC holdings reset. Please see this news post for further details: Upcoming OCLC WorldCat Holdings Reset<https://support.swanlibraries.net/news/2022-03/90672>. We will provide updates as we find out more about the timeline of this project.
Thank you, and please contact us if you have any questions.
Scott Brandwein
Bibliographic Services Manager
scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The 22.03 release of Aspen Discovery is now live. This release includes the following improvements to searching:
* Searches are now case-insensitive, meaning you'll get the same results if you capitalize or don't capitalize your keywords
* Better handling of possessive searches that include apostrophes (e.g. devil's food cake)
* Better handling of stop words
The focus for the next few releases will be on enhancements to search, facets, and record grouping.
https://support.swanlibraries.net/news/2022-03/90617
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Good morning member libraries,
We're officially live on Aspen! All libraries now have an Enterprise banner pointing to their Aspen catalogs and your patrons can copy their lists over from Aspen to Enterprise. You can find more details on the changes implemented today in this news post: https://support.swanlibraries.net/news/2022-02/90563
Over the next month, we'll send some reminders to help you update your links for a smooth transition off Enterprise.
This has been a years-long journey that started even before Aspen existed, and we're so excited to make a new catalog available to patrons. An extra special thanks to our pilot libraries, who gave us so many recommendations, ideas, and bug fixes to make Aspen really shine: Chicago Ridge, Downers Grove, Oak Brook, Oak Park, St. Charles, Tinley Park, and Villa Park.
If you have any issues or questions or just want to say "hooray!", email us at help(a)swanlibraries.net
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>