SWANcom November 2015

swancom@list.swanlibraries.net

9 participants
30 discussions

by Karen Bar

+++ Please route to appropriate personnel +++ Batch Deletions Using Discard User We will be adjusting the scheduled date for batch deletions effective immediately. The Convert DISCARD Items Reports for each library will continue to be run in the morning on the first of the month in order to identify items for batch removal from the previous month. The SWAN Remove Discard Items Report will be run on the first Saturday of each month in order for this to process with greater efficiency. This report is run for batch removal of items from the previous month that have been converted to DISCARD. Therefore, your library discard items for the previous month will be identified for Discard processing on the first of the month but will remain in the system (shadowed) until the following Saturday. Any items checked out to Discard User beginning on the first of the month will be captured in the next month batch deletions. For example, any item checked out to Discard User on November 1st to 30th, 2015 will be captured in the reports on the morning on December 1, 2015 and deleted with batch deletions on Saturday, December 5, 2015. Another example, any item checked out to Discard User on December 1st to 31st, 2015 will be captured in the reports on the morning on January 1, 2016 and deleted with batch deletions on Saturday, January 2, 2016. Please contact me if you have any questions. Thank you. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

8 years, 11 months

SWAN SD Cataloging Training Workshop January 14, 2016

by Karen Bar

SWAN staff will present a cataloging training workshop on January 14, 2016 at 9:30 a.m. to 12:00 p.m. This workshop will be presented by SWAN Bibliographic Services Team and will cover the basics of SirsiDynix WorkFlows cataloging module and include creation of pre-cats. Who should attend this workshop? Any library staff new to their position or any newly hired employees that are involved in the creation of pre-cat records and item records. Any library staff who might feel that they would benefit from a refresher course for cataloging module in SD WorkFlows. Registration is via L2 http://www.librarylearning.info/events/?eventID=21678 Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

8 years, 11 months

SWAN Quarterly Meeting at Burr Ridge - Agenda & Packet for 12/3 Now Online

by Brande Overbey

SWAN Member Libraries: The December Quarterly agenda and packet (9 pages) for this Thursday's Quarterly meeting at Burr Ridge are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2015-12-03/pa… The meeting will be streamed live as well, at http://live.railslibraries.info. Anyone interested is also welcome to join us immediately following the meeting for a SWAN open house and refreshments. Details can be found here: https://support.swanlibraries.net/news/2015-11-30/swan-quarterly-meeting-an… We hope to see you Thursday! Brande Overbey SWAN Office Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://www.railslibraries.info

8 years, 11 months

SWAN Quarterly Meeting and Holiday Open House this Thursday, Dec. 3

by Susan Ricker

It's the most wonderful time of the year--the SWAN quarterly meeting! This Thursday, December 3, join other SWAN administrators at the RAILS building in Burr Ridge to find out what's in store for 2016, the successes we saw in 2015, and all the library news you need to know. The meeting starts at 9:30 a.m. and we hope you can join us afterwards for refreshments, treats and a look behind the scenes at SWAN. This is a great opportunity to network and meet the faces of SWAN staff. Check out https://support.swanlibraries.net/news/2015-11-30/swan-quarterly-meeting-an… for more information. Happy holidays! [cid:image001.jpg@01D12B63.E30A6140] Susan Ricker SWAN Library Relations Specialist 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5110 Fax: 630.734.5056 susan.ricker(a)railslibraries.info<mailto:susan.ricker@railslibraries.info> http://support.swanlibraries.net

8 years, 11 months

*Concluded*: Planned Web Services Outage Today from 1pm-1:30

by Steven Schlewitt

SWAN Member Library Staff: I apologize for the delay. We did encounter an issue with the installation, but Web Services is now back up and functioning. Please let us know if you experience any issues that appear to be related to the outage, but we are not expecting further downtime for the remainder of the day. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, November 25, 2015 11:12 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] Planned Web Services Outage Today from 1pm-1:30 Importance: High SWAN Member Library Staff - At 1pm this afternoon, we will experience a brief outage of Symphony Web Services while an installation is performed. The outage is expected to last between 15-30 minutes and will affect the following services: - Enterprise OPAC Hold and My Account functions - Enterprise Item Availability - Enterprise Ecommerce - BookMyne - MobileCirc A banner has also been posted to the Enterprise OPAC to inform our patrons of the outage. We will send an update via SWANcom as soon as the installation has concluded. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

8 years, 11 months

Reminder: Planned Web Services Outage Today from 1pm-1:30

by Steven Schlewitt

Just a reminder - our Web Services installation is currently in-progress, and Web Services are down for the next 15-30 minutes. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, November 25, 2015 11:12 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] Planned Web Services Outage Today from 1pm-1:30 Importance: High SWAN Member Library Staff - At 1pm this afternoon, we will experience a brief outage of Symphony Web Services while an installation is performed. The outage is expected to last between 15-30 minutes and will affect the following services: - Enterprise OPAC Hold and My Account functions - Enterprise Item Availability - Enterprise Ecommerce - BookMyne - MobileCirc A banner has also been posted to the Enterprise OPAC to inform our patrons of the outage. We will send an update via SWANcom as soon as the installation has concluded. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

8 years, 11 months

Planned Web Services Outage Today from 1pm-1:30

by Steven Schlewitt

SWAN Member Library Staff - At 1pm this afternoon, we will experience a brief outage of Symphony Web Services while an installation is performed. The outage is expected to last between 15-30 minutes and will affect the following services: - Enterprise OPAC Hold and My Account functions - Enterprise Item Availability - Enterprise Ecommerce - BookMyne - MobileCirc A banner has also been posted to the Enterprise OPAC to inform our patrons of the outage. We will send an update via SWANcom as soon as the installation has concluded. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

8 years, 11 months

SWAN Office Closed This Thursday - Friday

by susan.ricker＠railslibraries.info

From the SWAN Support Website: Happy holidays! In observance of Thanksgiving, the SWAN office will be closed this Thursday, November 26 - Friday, November 27, with staff resuming normal hours the following Monday. For system support or anything else, you can always email help(a)swanlibraries.net or call 1-866-940-4084. Or check out the SWAN Support page at https://support.swanlibraries.net/content/helpsupport-member-libraries for more information. Originally posted at: https://support.swanlibraries.net/news/2015-11-23/swan-office-closed-thursd…

8 years, 11 months

*Resolved* Comprise/SAM PC Reservation Outage

by Steven Schlewitt

SWAN Member Library Staff: Issues relating to SAM PC Reservation should now be resolved. Should you continue to experience issues, please let us know - help(a)swanlibraries.net Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info http://support.swanlibraries.net -----Original Message----- From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Monday, November 23, 2015 10:04 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Comprise/SAM PC Reservation Outage SWAN Member Library Staff: Please be aware - we're currently working through some network configuration issues relating to the SAM PC Reservation service. We hope to have this issue resolved as quickly as possible. In the interim, please issue guest passes for SAM access when applicable. Thank you for your patience, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

8 years, 11 months

SWAN Memo Regarding End of Versatile Contracted Arrangement

by Aaron Skog

Library Directors/Administrators & IT Staff: As of Monday morning, SWAN has ended our support contract with Versatile Computer Services, Inc. The Versatile team has made a positive contribution to SWAN's support and IT infrastructure for many years; however, to accommodate the ever-changing climate of the IT industry, SWAN Management, with consensus of the SWAN Board, agreed that it was in the best interest of the membership to part ways with Versatile. The attached memo outlines the direction SWAN will take with this change of service. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

8 years, 11 months

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SWANcom November 2015