January 2014 - SWANcom - swanlibraries.net

My Media Mall: New titles added
by Tony Siciliano 21 Jan '14

21 Jan '14

Search subject: My Media Mall 20140121 50 print titles 26 audio titles 76 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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Final Reminder **SWAN Member Library Action Required: Millennium Client Upgrade Memo #1**
by Steven Schlewitt 20 Jan '14

20 Jan '14

SWAN Member Libraries & IT Staff: Today is the final day to complete your Millennium R2011 Client installation and submit your Completion Report! The remainder of our week will be spent reconciling installation issues or missed installations, followed by the server cutover next Wednesday morning (January 29th). If your library has encountered issues and has been unable to complete the installation, please contact our helpdesk as soon as possible so that we can assist to resolve the issue. Otherwise, please ensure that your library has submitted the completion report, as this is how we will determine if your VPN connection can be restored following the upgrade next Wednesday. Has your library already completed the client installation and submitted the completion report? You can check at the following link... http://support.swanlibraries.net/news/2014-01-08/swan-member-library-action… Again, thank you for your patience and cooperation throughout the upgrade process. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Monday, January 13, 2014 10:36 AM To: 'swancom(a)list.swanlibraries.net' Cc: 'swantech(a)list.swanlibraries.net' Subject: Reminder **SWAN Member Library Action Required: Millennium Client Upgrade Memo #1** Importance: High SWAN Member Libraries & IT Staff: Just a reminder, the deadline for the installation of the Millennium 2011 Client is Monday, January 20th by the end of business. If you haven't already processed your client installation and submitted a Completion Survey, please be sure to make the necessary arrangements for completion by the 20th. For additional details on the Millennium 2011 Client Upgrade as well as the Completion Survey and Client Installation Setup File, please visit the following link... http://support.swanlibraries.net/news/2014-01-06/swan-member-library-action… Thank you again, and please contact us should you have any questions about the installation process or the upcoming server upgrade. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Monday, January 6, 2014 3:47 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: **SWAN Member Library Action Required: Millennium Client Upgrade Memo #1** Importance: High SWAN Member Libraries & Information Technology Staff: Please see the linked memo "Millennium Upgrade Memo #1: Required Software Update", and route to your appropriate library and IT staff. This memo details your library's installation requirements for our upcoming Millennium R2011 server upgrade. Each library will need to update their SWAN clients and submit a Completion Survey by Monday, January 20th to ensure readiness for our server upgrade on the 29th. Failure to complete the client update and survey by the 29th will result in extended downtime, as your library will remain in an offline state until the client updates meet the required version. http://support.swanlibraries.net/news/2014-01-06/swan-member-library-action… If you have any questions/comments about the update, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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YTDCIRC / LYRCIRC
by Mary Lou Coffman 20 Jan '14

20 Jan '14

Dear SWAN libraries It has come to my attention that the YTDCIRC / LYRCIRC move did NOT happen on the Report Server. I will re-run this move tonight beginning at 9 pm and it will take most of the night to complete. I apologize for any inconvenience that this may have caused. Any reports run after 12-30-13, using YTD and LYR circ will not be accurate. The Production Server, however, is accurate. Thank You and again I apologize! Mary Lou Coffman SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> http://support.swanlibraries.net

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Deleting Items Message
by Aaron Skog 17 Jan '14

17 Jan '14

SWAN Libraries: We have received information from libraries that when deleting items, specifically when staff check to see if the item was deleted, a message confirming the deletion with the date "2042" will occur. We have opened a support call with Innovative. At this time you can continue deleting items, but be aware of the message. If other problems should occur, you can open a SWAN support ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or phone 630-734-5153 for Member Services. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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SWAN Retirement Announcement
by Aaron Skog 17 Jan '14

17 Jan '14

SWAN Member Libraries: Mary Lou Coffman has informed me that she will be retiring from SWAN on January 31st. Mary Lou began working at SWAN in 1994 within SWAN's Database Maintenance department and was a key contributor to the ILS migration from GEAC to Innovative Interface's INNOPAC. Over the years Mary Lou has utilized her extensive knowledge of catalog record data and other areas of the Millennium ILS accessible to custom reports. Mary Lou has been the "go-to" person for our member libraries that needed a better understanding of how data can better serve them, and has provided numerous workshops and one-on-one training over the years. She has focused on many projects over her tenure at SWAN, managing a wide variety of areas on behalf of the consortium, including the deployment of Millennium Patron Images and Digital Signatures. I am sure I might be forgetting something... she has done A LOT! Mary Lou will work with the Illinois State Board of Education, focusing on the area of serving children within the autism spectrum. Over the next several weeks Mary Lou will continue to coordinate our Release 2011 upgrade, among other projects. She and I will work to transition areas of our services she oversees. Please congratulate Mary Lou and wish her well. I have included her contact information below. Mary Lou Coffman SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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2013 RB stats--total
by Edlyn LeFevour 16 Jan '14

16 Jan '14

This is the total for the calendar year 2013 Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

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eMedia Library: New records loaded
by Tony Siciliano 15 Jan '14

15 Jan '14

Search subject: eMedia Library 20140115 28 print titles 6 audio titles 34 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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Reminder: SWAN Technology Users Group meeting Thursday, Jan. 16th.
by Steven Schlewitt 15 Jan '14

15 Jan '14

Just a reminder for anyone that's interested, the SWAN Technology Users Group meets tomorrow at 10am at our Burr Ridge office! Don't forget to register for the event in L2 at the following link... http://www.librarylearning.info/events/?eventID=16747 See you at the event! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Kate Boyle Sent: Friday, January 10, 2014 9:52 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] SWAN Technology Users Group meeting Thursday, Jan. 16th. +++ Please route to appropriate personnel+++ Come join us at the next SWAN Technology Users Group meeting on Thursday, Jan. 16th in the Meeting Room at the Burr Ridge office starting at 10 AM. The agenda includes: - Millennium R2011 Migration o Timeline o Client installer demonstration - Network Migration o Revised timeline o Current status - SpiceWorks http://www.spiceworks.com/ o Jeff Lewandowski (Hinsdale) will demo his use of SpiceWorks for CRM, as a ticketing system, and IT inventory management. There is still time to register for the event on L2 http://www.librarylearning.info/events/?eventID=16747 Hope to see you there! Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net<http://support.swanlibraries.net/>

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My Media Mall: New records loaded
by Tony Siciliano 14 Jan '14

14 Jan '14

Search subject: My Media Mall 20140114 88 print titles 14 audio titles 102 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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Non SWAN RB stats--December 2013
by Edlyn LeFevour 14 Jan '14

14 Jan '14

Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

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