SWAN Member Libraries and Information Technology Staff: The final stage of the SWAN Network Migration is finally upon us! This evening, beginning around 11pm, SWAN staff will begin the network migration of the Production, Report, and Encore Servers. During that time, our servers will experience intermittent outages. We plan for this process to conclude by the time your libraries open on Wednesday morning. Please be sure to check our homepage, support.swanlibraries.net for updates on the migration and tracking of any reported issues throughout the day tomorrow, and don't hesitate to contact our help desk at 630.734.5153 should you have any questions or encounter issues following the migration. We also request that you have your IT staff available tomorrow should any issues arise requiring on-site support. Additional details on the migration process can be found in Memo #10 at the following link... http://support.swanlibraries.net/news/2014-03-21/network-migration-project-… Thank you for your continued support. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Monday, March 31, 2014 4:38 PM To: swancom(a)list.swanlibraries.net Cc: swantech(a)list.swanlibraries.net Subject: *Reminder* Network Changes Memo #10: SWAN Server IP Address Migration SWAN Member Libraries and Information Technology Staff: Just a quick reminder that next Wednesday (April 9th) is our SWAN Server IP Address Migration. Based on the network check-ins we've received from the Memo #9 network test, it appears all libraries should be adequately prepared for the migration. Our only concern remains with a handful of 3rd party vendor services, since some may be referencing SWAN's IP directly. For that reason, please do have your IT staff available should issues arise on the day of the migration, or should any last-minute network changes be necessary to accommodate a 3rd party service. Additionally, for those of you that need to run monthly statistics for March from our Report server, we strongly recommend generating and pulling those reports prior to the migration date to avoid any possible issues should extended downtime occur. For additional information on the SWAN IP Address migration or how to prepare, please see the memo linked in the email below. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Friday, March 21, 2014 1:27 PM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Cc: swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: Network Changes Memo #10: SWAN Server IP Address Migration SWAN Member Libraries & Information Technology Staff: Please see the linked memo, "Network Changes Memo #10: SWAN Server IP Address Migration", and route to your appropriate library and IT staff. SWAN has determined a date of April 9th for the go-live of our new production network. On this date, the Millennium Production, Report, and Encore servers will be migrated to their new IP addresses. Please see the memo linked below for additional information on how to prepare for this migration, the specific addresses for each server, and what services might be affected. http://support.swanlibraries.net/news/2014-03-21/network-migration-project-… If you have any questions/comments about the upcoming migration, or should you encounter any issues following the migration on April 9th, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you again for your cooperation and patience throughout the SWAN Network Migration Project. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net