The setting to display existing checkouts, holds, and/or bills in the Charge/Checkout
wizard will be turned on first thing tomorrow morning, August 8, 2017. Please let us know
if you start to experience any issues with WorkFlows.
+++Please route to appropriate staff+++
There is a setting in WorkFlows that will allow staff to see any existing checkouts,
holds, and/or bills a patron may have when you view their account in the Charge/Checkout
wizard. We will be turning this setting on for SWAN Tuesday, August 8 as a stress test. If
you start to experience issues with WorkFlows Tuesday, please let us know so we can turn
the setting off. The change will require a halt and run but that can be done rather
quickly.
When we first went live on Symphony, SirsiDynix told us this setting was meant to be used
by standalone libraries and would most likely cause huge delays for us due to our size. As
LINC and MAGIC both use this setting without any impact to Workflows (and they are not
standalones), we want to try implementing this expanded display to see if the size of the
SWAN database will slow down our instance of WorkFlows.
Vickie Totton
Consultant, Member Services
vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>