SWAN Member Library Staff:
We're currently experiencing issues delivering emails to patrons with Yahoo or AOL
email addresses. We're submitted cases with both Yahoo and our volume email service
to seek resolution and are currently awaiting response.
This issue impacts all checkout receipts, bills, and other notices sent from our Symphony
server on January 8th or 9th. While none of these emails have been lost, they're
currently being deferred or delayed from delivery on the Yahoo email servers. Once the
issue has been resolved, all emails should be delivered to the respective patron
accounts.
We apologize for the inconvenience and will update the Known
Issue<https://support.swanlibraries.net/node/66559> as soon as additional
information becomes available.
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/