SWAN Member Libraries & Information Technology Staff:
A sigh of relief is in order, as the SWAN Network Migration Project has concluded successfully! Over the last nine months, SWAN has accomplished the network reconfiguration that has been on our radars for some time. Granted, there will be some additional clean-up in the upcoming months moving non-essential services to our new network, but the server migration and configuration of the new network (the aspects that directly involve our member libraries) is now complete.
Here are a few of the benefits we're now observing as a result of the migration...
1. IP addressing scheme - SWAN servers now have the appropriate internal and external IP addressing to allow network independence and greater flexibility for future configuration.
2. Swanlibries.net domain - All servers have been migrated to the new Swanlibraries.net domain, so that MLS/SLS addresses can be permanently retired.
3. Firewall hardware - SWAN servers are connected to new SonicWall hardware, allowing enhanced security functions and extended support.
4. FQDN support - Many 3rd party vendor services and hardware now reference SWAN servers via the Fully Qualified Domain Name as opposed to the IP address, allowing flexibility in future IP and server changes.
5. Improved aliased email service - Aliased emails can now be changed via a form on our support.swanlibraries.net homepage, and are managed through a much more reliable service.
Is there anything we could have done differently? Could we have done anything better, or were there any aspects of the project you especially appreciated? Your feedback is important to me!
If you'd like to provide feedback about the project, please email us at feedback(a)swanlibraries.net<mailto:feedback@swanlibraries.net>. If you have any questions regarding the migration or outstanding issues, please feel free to contact me directly at the address and number listed below.
On behalf of the SWAN Support and IT staff, thank you for all of your help and patience throughout the Network Migration Project! We couldn't have done this without your support!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
The March Quarterly meeting and April Committee of the Whole meeting now have the Executive Director PowerPoint presentations available online. These PowerPoints provide information regarding the ILS negotiation with SirsiDynix and detailed information on new system offerings that are included in our contract. The links below go directly to the PowerPoints.
Quarterly:
http://support.swanlibraries.net/sites/default/files/meeting/2014-03-06/201…
Committee of the Whole:
http://support.swanlibraries.net/sites/default/files/meeting/2014-04-08/SWA…
Thank you,
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries -
At this time, it appears all issues relating to the Quick Clicks system and associated vendors have been resolved. In addition, aside from some intermittent connection issues we're working through at several libraries, all other issues relating to the Network Migration have been resolved. Please reach out to our help desk at 630.734.5153 should you encounter any new issues, or if your issues remain unresolved.
We thank you for your patience throughout the troubleshooting process.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Friday, April 11, 2014 2:56 PM
To: swancom(a)list.swanlibraries.net
Subject: *Update* Baker & Taylor Issues Following Network Migration
SWAN Member Libraries -
Just to give a quick update, most widespread issues relating to the Network Migration have been resolved, including access to Baker & Taylor's Axis360.
However, we're continuing to troubleshoot issues with Innovative's Quick Clicks system. This issue affects Quick Clicks ordering via several major vendors, including Baker & Taylor, Brodart, Ingram, Midwest Tapes, and Innovate Ecommerce.
We're continuing to work with these vendors to find a solution as soon as possible. We greatly appreciate your continued patience, and we'll keep you informed as soon as new information is available.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Thursday, April 10, 2014 5:38 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] Baker & Taylor Issues Following Network Migration
SWAN Member Libraries -
Please be aware that we're currently still investigating several issues with Baker & Taylor following our network migration on Wednesday. The issues reported are as follows...
1. Axis360 Patron Authentication gives "Access Denied" error
a. This issue is believed to be resolved. If you're still receiving this error, please contact our help desk (630.734.5153) and submit a ticket.
2. Axis360 Error when accessing eRead item record via SWAN Catalog
a. This issue is believed to have been related to the authentication error. Please contact our help desk if you encounter the issue at your library.
3. Quick Clicks with relation to Baker & Taylor Title Source appears to be having an issue connecting to our servers
We sincerely apologize for the inconvenience these issues have caused and are working hard to find resolutions as soon as possible.
If you are experiencing additional issues or have further information regarding these issues, please don't hesitate to contact our help desk at 630.734.5153.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
The Berwyn Public Library will be closed on Tuesday 4/15/14 for a staff in-service day. The library will re-open on Wednesday 4/16 at 9am.
Renee Clanton
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5169
Fax: 630.734.5056
renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & IT Staff
Several members have inquired about the recently discovered Heart Bleed SSL Vulnerability, and how this might affect SWAN servers and patron data. Earlier this week, it was determined that SWAN is currently running a version of SSL that is unaffected by this attack. We also verified this through several SSL vulnerability check utilities. While we will continue to monitor the situation and perform additional testing to ensure our network and patron data is appropriately secured, it appears that no vulnerabilities relating to the Heart Bleed bug are present on the SWAN servers or network at this time.
While SWAN may be secure, however, we do recommend that you check with your other library and personal services to ensure that your passwords are secure. Just as a few examples, the following major websites have been affected by this bug...
- GMAIL - Instagram
- YAHOO - Flickr
- Facebook - Netflix
- Youtube - Dropbox
Thank you to the members that have reached out to us regarding this issue, and please feel free to contact me should you have any further questions regarding SWAN security.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries -
Just to give a quick update, most widespread issues relating to the Network Migration have been resolved, including access to Baker & Taylor's Axis360.
However, we're continuing to troubleshoot issues with Innovative's Quick Clicks system. This issue affects Quick Clicks ordering via several major vendors, including Baker & Taylor, Brodart, Ingram, Midwest Tapes, and Innovate Ecommerce.
We're continuing to work with these vendors to find a solution as soon as possible. We greatly appreciate your continued patience, and we'll keep you informed as soon as new information is available.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Thursday, April 10, 2014 5:38 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Baker & Taylor Issues Following Network Migration
SWAN Member Libraries -
Please be aware that we're currently still investigating several issues with Baker & Taylor following our network migration on Wednesday. The issues reported are as follows...
1. Axis360 Patron Authentication gives "Access Denied" error
a. This issue is believed to be resolved. If you're still receiving this error, please contact our help desk (630.734.5153) and submit a ticket.
2. Axis360 Error when accessing eRead item record via SWAN Catalog
a. This issue is believed to have been related to the authentication error. Please contact our help desk if you encounter the issue at your library.
3. Quick Clicks with relation to Baker & Taylor Title Source appears to be having an issue connecting to our servers
We sincerely apologize for the inconvenience these issues have caused and are working hard to find resolutions as soon as possible.
If you are experiencing additional issues or have further information regarding these issues, please don't hesitate to contact our help desk at 630.734.5153.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries -
Please be aware that we're currently still investigating several issues with Baker & Taylor following our network migration on Wednesday. The issues reported are as follows...
1. Axis360 Patron Authentication gives "Access Denied" error
a. This issue is believed to be resolved. If you're still receiving this error, please contact our help desk (630.734.5153) and submit a ticket.
2. Axis360 Error when accessing eRead item record via SWAN Catalog
a. This issue is believed to have been related to the authentication error. Please contact our help desk if you encounter the issue at your library.
3. Quick Clicks with relation to Baker & Taylor Title Source appears to be having an issue connecting to our servers
We sincerely apologize for the inconvenience these issues have caused and are working hard to find resolutions as soon as possible.
If you are experiencing additional issues or have further information regarding these issues, please don't hesitate to contact our help desk at 630.734.5153.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
I am proud to announce to you all that SWAN concluded its negotiation with SirsiDynix and signed a five-year agreement. We have an exciting road ahead of us with many announcements to come. Please make sure to check in on our "Migration Bulletin" menu on the SWAN website for details and more news about our plans.
Stay tuned for a posting on some of the recent presentations which detail the new features and services that SWAN will be able to provide its 77 member libraries with SirsiDynix.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Directors and Administrators:
We are pleased to announce the start of the 2014 SWAN Board election process. SWAN will have one open at-large position on the Board starting July 1, 2014. The SWAN Board is comprised of seven library directors elected from our SWAN member libraries.
Board member responsibilities include:
* Acting on issues affecting the long-term future of SWAN
* Monitoring SWAN's finances and the overall financial health of SWAN
* Maintaining open lines of communication with the SWAN membership
Since our open seat is an at-large position, any director from groups A, B, or C can submit a statement of interest for this election. The goal is to have an open process and at the same time ensure that all SWAN membership is represented during elections. Any library director/administrator interested in running for the Board should fill out the form below:
http://support.swanlibraries.net/news/2014-04-09/swan-board-self-nomination…
The Self-Nomination Form will be available until Wednesday, April 23rd at noon. Our election process will run from Monday, May 5th through Friday, May 23rd at 5:00pm. The elected board member will be announced at the June 5th Quarterly Meeting.
Thank you,
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
Early this morning, SWAN staff successfully completed the network migration of the Production, Report, and Encore servers. At this time, all systems are online and stable.
Should you encounter any issues this morning, please don't hesitate to contact our help desk at 630.734.5153. Issues affecting several libraries will also be documented on the SWAN homepage for reference.
Thank you again for your patience throughout the migration process.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Tuesday, April 8, 2014 11:58 AM
To: swancom(a)list.swanlibraries.net
Cc: swantech(a)list.swanlibraries.net
Subject: [SwanTech] **Reminder - Migration This Evening** Network Changes Memo #10: SWAN Server IP Address Migration
Importance: High
SWAN Member Libraries and Information Technology Staff:
The final stage of the SWAN Network Migration is finally upon us! This evening, beginning around 11pm, SWAN staff will begin the network migration of the Production, Report, and Encore Servers. During that time, our servers will experience intermittent outages. We plan for this process to conclude by the time your libraries open on Wednesday morning.
Please be sure to check our homepage, support.swanlibraries.net for updates on the migration and tracking of any reported issues throughout the day tomorrow, and don't hesitate to contact our help desk at 630.734.5153 should you have any questions or encounter issues following the migration. We also request that you have your IT staff available tomorrow should any issues arise requiring on-site support.
Additional details on the migration process can be found in Memo #10 at the following link...
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
Thank you for your continued support.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Monday, March 31, 2014 4:38 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: *Reminder* Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries and Information Technology Staff:
Just a quick reminder that next Wednesday (April 9th) is our SWAN Server IP Address Migration. Based on the network check-ins we've received from the Memo #9 network test, it appears all libraries should be adequately prepared for the migration. Our only concern remains with a handful of 3rd party vendor services, since some may be referencing SWAN's IP directly. For that reason, please do have your IT staff available should issues arise on the day of the migration, or should any last-minute network changes be necessary to accommodate a 3rd party service.
Additionally, for those of you that need to run monthly statistics for March from our Report server, we strongly recommend generating and pulling those reports prior to the migration date to avoid any possible issues should extended downtime occur.
For additional information on the SWAN IP Address migration or how to prepare, please see the memo linked in the email below.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Friday, March 21, 2014 1:27 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo, "Network Changes Memo #10: SWAN Server IP Address Migration", and route to your appropriate library and IT staff. SWAN has determined a date of April 9th for the go-live of our new production network. On this date, the Millennium Production, Report, and Encore servers will be migrated to their new IP addresses. Please see the memo linked below for additional information on how to prepare for this migration, the specific addresses for each server, and what services might be affected.
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
If you have any questions/comments about the upcoming migration, or should you encounter any issues following the migration on April 9th, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
SWAN Member Libraries and Information Technology Staff:
The final stage of the SWAN Network Migration is finally upon us! This evening, beginning around 11pm, SWAN staff will begin the network migration of the Production, Report, and Encore Servers. During that time, our servers will experience intermittent outages. We plan for this process to conclude by the time your libraries open on Wednesday morning.
Please be sure to check our homepage, support.swanlibraries.net for updates on the migration and tracking of any reported issues throughout the day tomorrow, and don't hesitate to contact our help desk at 630.734.5153 should you have any questions or encounter issues following the migration. We also request that you have your IT staff available tomorrow should any issues arise requiring on-site support.
Additional details on the migration process can be found in Memo #10 at the following link...
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
Thank you for your continued support.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Monday, March 31, 2014 4:38 PM
To: swancom(a)list.swanlibraries.net
Cc: swantech(a)list.swanlibraries.net
Subject: *Reminder* Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries and Information Technology Staff:
Just a quick reminder that next Wednesday (April 9th) is our SWAN Server IP Address Migration. Based on the network check-ins we've received from the Memo #9 network test, it appears all libraries should be adequately prepared for the migration. Our only concern remains with a handful of 3rd party vendor services, since some may be referencing SWAN's IP directly. For that reason, please do have your IT staff available should issues arise on the day of the migration, or should any last-minute network changes be necessary to accommodate a 3rd party service.
Additionally, for those of you that need to run monthly statistics for March from our Report server, we strongly recommend generating and pulling those reports prior to the migration date to avoid any possible issues should extended downtime occur.
For additional information on the SWAN IP Address migration or how to prepare, please see the memo linked in the email below.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Friday, March 21, 2014 1:27 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo, "Network Changes Memo #10: SWAN Server IP Address Migration", and route to your appropriate library and IT staff. SWAN has determined a date of April 9th for the go-live of our new production network. On this date, the Millennium Production, Report, and Encore servers will be migrated to their new IP addresses. Please see the memo linked below for additional information on how to prepare for this migration, the specific addresses for each server, and what services might be affected.
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
If you have any questions/comments about the upcoming migration, or should you encounter any issues following the migration on April 9th, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Information Technology Staff:
Please join us for the next SWAN Technology Users Group Meeting on Thursday, April 17th in the Main Meeting Room at the Burr Ridge office, starting at 10am.
This meeting's agenda includes:
- Guest Speaker: ICN's Robin Woodsome
o Presentation of current ICN project initiatives
- Self-Check Kiosks
o Retirement of ExpressLane
o SWAN evaluations with Bibliotheca and 3M
- RFID and SWAN
o Current trends within SWAN Libraries
o Workshop details
- DNS System Retirement
o Gauging interest/ideas
- Open Forum of current member projects
Please be sure to register for the event on L2 at the link below.
http://www.librarylearning.info/events/?eventID=16957
We hope to see you there!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
Please route to Technical Services/Materials Services Staff:
Attached is a document explaining a method of adding unbarcoded item records to e-book bibliographic records. This document was created by Amy Weiss of Woodridge Public Library to work with Media on Demand records. The same method could be used to create item records for any of the e-book subscriptions by choosing the appropriate item template for eRead Illinois, My Media Mall or Emedia Library.
A reminder that you may choose to add unbarcoded item records to e-book bibliographic records so that patrons are aware of your library's subscription. You are NOT obligated to do so, however.
Many thanks to Amy Weiss for sharing this information! If you have any questions regarding this method, you may reach Amy at aweiss(a)woodridgelibrary.org<mailto:aweiss@woodridgelibrary.org>. You may also contact Joy Anhalt of Tinley Park Public Library at J_Anhalt(a)tplibrary.org<mailto:J_Anhalt@tplibrary.org> and you may contact me as well.
Thank you.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library Directors and Administrators:
The next 2014 SWAN Committee of the Whole meeting agenda for Tuesday, April 8th at RAILS Burr Ridge can now be found online here:
http://support.swanlibraries.net/sites/default/files/meeting/2014-04-08/age…
We will provide an update on the ILS negotiations, network migration, and SWAN Board election in July.
We hope to see you next Tuesday in Burr Ridge!
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
This is an additional set of titles from eRead Illinois. There be more to follow at a later date.
Search the following subject to pull up the list of new titles.
Search subject: eRead Illinois 20140403
3,150 print titles
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
Everyone -
Hinsdale has asked us to notify the SWAN libraries that they will be closed Friday morning (4/4/14) for staff development. They will re-open at 1 PM and be open until 6 PM.
Thanks.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
++ Please route to circulation staff ++
In response to membership request, SWAN Member Services has created two additional predefined manual charge categories. The two new definitions are "Chicago item" and "Non-SWAN item". These can now be found in the predefined charges dropdown alphabetical list used when adding a manual charge to a patron record. For more information please refer to the following documentation on the SWAN website. http://support.swanlibraries.net/system/files/Members%20Only/MilCirc/predef…
If you should have any questions, please contact Member Services at 630-734-5153.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
eRead Illinois Bibliographic Records:
FIRST BATCH OF RECORDS HAS BEEN LOADED: SWAN has loaded the 3,577 bib records for the eRead Illinois project. You can search these records in the SWAN catalog by doing a keyword or subject search for: "eRead Illinois". An Excel spreadsheet is attached to this email message, providing the .b number for each title in this batch.
WHO IS PARTICIPATING: Thirty-six SWAN libraries have chosen to participate in this subscription. Attached to this email message is the list of participating libraries.
ADDING YOUR ITEMS TO THE BIB RECORDS: You may wish to add unbarcoded item records to these bibliographic records so that patrons are aware of your library's subscription. You are NOT obligated to do so, however. Attached to this email message is a document with instructions on how to add your items.
ITEM TEMPLATES HAVE ALREADY BEEN CREATED FOR YOU: An item template has already been created for each of the 36 participating libraries. Your library's template's code will begin with your library's holding symbol, followed by "ERI". So, for example, Crete's item template for eRead Illinois will be "ctsERI". The template name is the same for all libraries: eREAD ILLINOIS.
CURRENT OVERDRIVE SUBSCRIBERS: If you are already a subscriber to any of the Overdrive programs (My Media Mall, eMedia Library, Media on Demand), and you add unbarcoded items to those records, you may begin adding your items to the eRead Illinois records immediately. Print out the attached Excel spreadsheet, call up each .b number, and add your item using the new item template created for your library.
HOW FUTURE TITLES ARE ANNOUNCED: The loading of any future NEW titles will be done the same way as we do it for the Overdrive programs. A message from SWANCOM with the subject "eRead Illinois: New records loaded" will be sent out, indicating the subject heading to search and the number of records included. Remember, you must subscribe to swancom to receive future announcements of record loads.
FIRST TIME SUBSCRIBERS TO eBOOKS: If your library staff is not aware of how to add unbarcoded items to these records, but you wish to do so, please contact me to set up a training session. Again, you must subscribe to swancom to receive future announcements of new record loads.
If you have any questions about this, please do not hesitate to contact me!
Thank you.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
Just a quick reminder that next Wednesday (April 9th) is our SWAN Server IP Address Migration. Based on the network check-ins we've received from the Memo #9 network test, it appears all libraries should be adequately prepared for the migration. Our only concern remains with a handful of 3rd party vendor services, since some may be referencing SWAN's IP directly. For that reason, please do have your IT staff available should issues arise on the day of the migration, or should any last-minute network changes be necessary to accommodate a 3rd party service.
Additionally, for those of you that need to run monthly statistics for March from our Report server, we strongly recommend generating and pulling those reports prior to the migration date to avoid any possible issues should extended downtime occur.
For additional information on the SWAN IP Address migration or how to prepare, please see the memo linked in the email below.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Friday, March 21, 2014 1:27 PM
To: swancom(a)list.swanlibraries.net
Cc: swantech(a)list.swanlibraries.net
Subject: Network Changes Memo #10: SWAN Server IP Address Migration
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo, "Network Changes Memo #10: SWAN Server IP Address Migration", and route to your appropriate library and IT staff. SWAN has determined a date of April 9th for the go-live of our new production network. On this date, the Millennium Production, Report, and Encore servers will be migrated to their new IP addresses. Please see the memo linked below for additional information on how to prepare for this migration, the specific addresses for each server, and what services might be affected.
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
If you have any questions/comments about the upcoming migration, or should you encounter any issues following the migration on April 9th, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries:
At its meeting on Friday March 21 the SWAN Board continued its work on the negotiation of an agreement with SirsiDynix. At this stage it would be important to note the following resolution was passed by the SWAN Board:
RESOLVED, THAT THE SWAN BOARD ACCEPT THE SIRSIDYNIX CONTRACT PENDING:
* SATISFACTORY ANSWERS TO THE BOARD AND STAFF QUESTIONS THAT WERE RAISED AT THE 3/21 BOARD MEETING
* ATTORNEY REVIEW AND APPROVAL
* TO INCLUDE SIGNATORY AUTHORITY TO SWAN EXECUTIVE DIRECTOR AND SWAN BOARD PRESIDENT TO ENDORSE THE CONTRACT
We expect to complete our negotiations over the next week. I will notify everyone once SWAN has crossed this milestone. However, rather than wait for this to be completed, I wanted to alert everyone to an opportunity now before too much time has elapsed.
The SirsiDynix customers have a national users group called COSUGI. The group is hosting its annual meeting in Detroit May 15 -17 (pre-conference events start May 14), and SWAN will be sending a group of its staff to the conference. We encourage SWAN libraries to consider attending the conference in Detroit.
SWAN applied for COSUGI membership after the board meeting last Friday. COSUGI informed us that as a consortia, all of the libraries in SWAN are now members of COSUGI. During that process we provided a list of all the SWAN libraries in SWAN.
Early bird registration for COSUGI ends March 31st and is $375 for members. Registration will be $475 after March 31st. If you have questions about registration or run into any issues, please contact SWAN's Brande Redfield for assistance:
Brande Redfield
SWAN Office Manager
Phone: 630.734.5164
brande.redfield(a)railslibraries.info
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
The following cataloging webinar will be sponsored by Music Library Association, will be available for viewing at RAILS Burr Ridge location on April 17, 2014 from 1:15 p.m. to 3:00 p.m. This is free of charge if you attend in Burr Ridge.
RDA for Music: Popular Music, Jazz, and World Music Audio Recordings (MLA Workshop)
A 90-minute workshop, Thursday, April 17, 2014, 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific
RDA: Resource Description and Access is the new global cataloging standard, the successor to AACR2, implemented by the Library of Congress and other U.S. national libraries in March 2013, with many libraries across the country following suit. In this workshop, Tracey Snyder and Kevin Kishimoto will teach the basics of cataloging popular music, jazz, and world music audio recordings using RDA. This workshop will be invaluable for anyone who catalogs these materials and would like to learn how to do so using RDA.
Topics include:
* RDA instructions pertaining to audio recordings and their location in RDA Toolkit
* Differences between audio recordings instructions in RDA and AACR2
* Aspects of RDA and FRBR that affect access to audio recordings of popular music, jazz, and world music
* Supplemental guidelines for cataloging music in RDA, including the Music Library Association's Best Practices
* MARC fields and subfields that accommodate RDA data for audio recordings
For individual or group viewing at your own location, the cost ranges from $90.00 to $180.00. If you join us here in Burr Ridge, you may view for free.
Please register on L2 using the following link.
http://www.librarylearning.info/events/?eventID=17374
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
A number of you may have already received the following email from Demond Warfield, RAILS Delivery Liaison, requesting your participation in a count of items being shipped from your library next week.
Demond has asked me to forward his email to our email lists.
As a point of clarification - please count every item you place in the delivery bins (whether it belongs to you or not, whether it is an ILDS return, whether it is just material dropped in your book drop that you are sending home). If you put it in the bin to be picked up, please count it. I know the form states pieces, but don't count pieces in a puzzle or individual DVD's in a set. If it is one item (DVD set, CD collection), please count it once.
Good luck with the count. Remember to pick a random item a day for tracking. It is probably easiest to track a book because you can slip the paper in the item . Thank you for your cooperation in advance.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
From: Demond Warfield
Sent: Monday, March 24, 2014 11:46 AM
To: routeburrridge(a)list.railslibraries.info
Cc: Mark Hatch; Kate Boyle; Jane Plass
Subject: Item count and random sampling
March 24, 2014
Dear RAILS Burr Ridge area libraries,
As you are all aware, RAILS began outsourcing sorting and delivery services for libraries served by our Burr Ridge service center in January 2014. These services are now provided through a contract RAILS has with Continental Transportation Solutions (CTS). In an effort to ensure that delivery materials are being sorted accurately and that our libraries continue to receive the best delivery service possible, we would like to get a good estimate of the number of items that are processed on a daily basis. We need you help to accomplish this goal.
During the week of March 31 - April 4, 2014, RAILS is asking that each library provide an accurate count of all items (books, DVDs, etc.) that are sent out from your library through the CTS delivery service. You do not need to count items delivered to your library from CTS, only those items that you are sending out.
We understand that it will involve extra time for staff at your library to count delivery items for a week and will do whatever we can to help you with this task. Attached in this correspondence you will find a copy of the log to track your items. At the top of the document, it states "library name", please update it with your library name.
In addition to the above, RAILS would like to also incorporate random sampling of your ILL items. This process will allow RAILS to track and record inter-library transportation times. Attached in this correspondence as well, you will find a form used for tracking items. The sending library should fill out the top part of the form and enclose it with the item. For sampling purposes, please track one (1) item per day. The receiving library should fill out the lower half of the form to include the date. Upon completion, the form (s) should be sent using one of the below methods.
The preferred method of sending your results is email at Demond.Warfield(a)railslibraries.info<mailto:Demond.Warfield@railslibraries.info>. However; if you choose to fax them, you may send it to 630-734-5050.
Thank you in in advance for your cooperation and understanding. The counts we receive from you will be of great help to RAILS in ensuring that we continue to offer high-quality delivery service.
Demond Warfield
Facility Manager/Delivery Liaison
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5142
Fax: 630.734.5050
demond.warfield(a)railslibraries.info<mailto:demond.warfield@railslibraries.info>
http://www.railslibraries.info
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo, "Network Changes Memo #10: SWAN Server IP Address Migration", and route to your appropriate library and IT staff. SWAN has determined a date of April 9th for the go-live of our new production network. On this date, the Millennium Production, Report, and Encore servers will be migrated to their new IP addresses. Please see the memo linked below for additional information on how to prepare for this migration, the specific addresses for each server, and what services might be affected.
http://support.swanlibraries.net/news/2014-03-21/network-migration-project-…
If you have any questions/comments about the upcoming migration, or should you encounter any issues following the migration on April 9th, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
To SWAN Library Staff Attending the PLA Conference:
At the request of library directors at our March Quarterly Meeting, SWAN has created the attached memo to assist those of you attending the exhibits at PLA and are interested in seeing the ILS vendors. This memo simply speaks to the current status of SWAN's ILS procurement, and is not intended to be shared with ILS vendors.
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Everyone -
Just a reminder - If you should make the decision to close your library due to weather, please update the RAILS website. http://www.railslibraries.info/members/closings
However, there is no need to notify SWAN to update the "Days Closed" table on the day you are closed as we have recently discovered that is not effective .
The "Days Closed" Innovative software does not recognize today's date as today, but rather the following year's date. In other words, if anyone would be closed tomorrow and we enter 3/12 in the "Days Closed" table tomorrow morning the table considers that to be 3/12/15, not 3/12/14. If, however, we enter 3/12 today, it will consider your library as being closed tomorrow 3/12/14. This is due in part to the fact that the "Days Closed" table only accepts a month and day, not a year. More importantly, it doesn't recognize today as today.
I just thought it was important for everyone to be aware of this fact as it appears a significant snowfall is forecasted for tomorrow. So, if you should close tomorrow due to weather and we update the "Days Closed" table, the software will still assess a fine on any overdue materials even though the library is closed.
Sorry for any confusion.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo "Network Changes Memo #9: IP Migration Readiness", and route to your appropriate library and IT staff. This memo details a simple test that needs to be performed at your library to ensure preparation for our upcoming IP migration. This check must be completed successfully by Monday, March 24th. Since this check may require IT assistance in some cases, we strongly recommend performing the check sooner than later.
http://support.swanlibraries.net/news/2014-03-07/action-required-network-mi…
If you have any questions/comments about the upcoming migration, or should you encounter any issues while performing the network check, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Directors or Library Administrators:
Please review the attached memo on the March 3, 2014 OCLC Renewal Agreement that you have either received or will receive in the mail from the Illinois State Library.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries,
Today the SWAN library directors voted unanimously to approve funds from the capital reserves so that the SWAN Board can complete negotiations with SirsiDynix. In summary, the vote was 52 in favor, 25 absent, 0 against, 0 abstain.
If you are want to see why this vote was unanimous, I have included the presentation from today that covers proposal from SirsiDynix that all SWAN libraries will get once we complete negotiations. This presentation goes over what SWAN will be getting, including full e-book integration into our catalog, mobile circulation for library staff using tablets, Facebook integration, a mobile app for your library, and much, much more!
We will be sending out a memo next week regarding the PLA Conference to provide guidance to attendees on how to approach ILS vendor exhibitors. Since SWAN is still negotiating, it will be important to make sure we all understand how to visit the booths and what can be shared.
Thank you everyone that came to the meeting today,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
I want to give all our SWAN libraries an update on the transition in Bibliographic Services.
Karen Bar began work as the new Manager of Bibliographic Services on Monday, March 3. I will continue working part-time and assisting Karen with the transition for the next few weeks.
You may begin sending any email or telephone questions, problems, project requests, etc. to Karen's attention. Karen may be reached at:
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
(630) 734-5138
You will find Karen extremely competent, informed, and friendly. She is eager to assist you in any way possible.
Many thanks for the opportunity to work with and for you these many years. It has been my privilege to know many of you. SWAN has a very bright, exciting future ahead. The fine work that each of you does will continue to make SWAN the envy of the library world.
Best always,
Tony
Tony Siciliano
SWAN Bibliographic Services
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5143
Fax: 630.734.5056
tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info>
http://support.swanlibraries.net<http://support.swanlibraries.net/>
Millennium password changes go into effect next Thursday, March 13th. Attached is a memo outlining how to retrieve the new passwords. If you should have any problems retrieving them, don't hesitate to contact me.
It was great seeing all of you at the Quarterly today.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
Search subject: Media on Demand 20140227
408 print titles
92 audio titles
500 titles total
My apologies for such a large load. Due to a mix-up with email addresses, OCLC was not notifying SWAN of new titles available. The problem has been resolved.
Tony Siciliano
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5143
Fax: 630.734.5056
tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library Directors and Administrators:
The March SWAN Quarterly agenda is now posted:
http://support.swanlibraries.net/sites/default/files/meeting/2014-03-06/age…
Meeting packet (11 pages):
http://support.swanlibraries.net/sites/default/files/meeting/2014-03-06/pac…
The packet includes information on the final ILS decision by the ILS committee and the Board recommendation. A formal membership vote to appropriate funds will be held at the meeting on March 6th.
We hope to see you all at Burr Ridge next Thursday!
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net