Hello SWAN Libraries,
The September quarterly meeting recording is posted online:
https://www.youtube.com/watch?v=X-rov5AVv3Q
The presentation in PowerPoint format is also uploaded and available to everyone via our SWAN Support site, Meetings & Documents section.
https://support.swanlibraries.net/meetings-trainings/meeting-documents
Lastly, at the meeting we mentioned some completed usability studies with library patrons, which have touched on hold queue displays. Those studies began with SWAN working with the company Merge Design + Interactive in 2017, which we have continued on our own within the SWAN User Experience department and our Discovery & User Experience Advisory Group (DUX) for 2018-2019. The 3-part Merge study of Enterprise, along with our own studies are available here:
https://support.swanlibraries.net/documentation/64810
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The Carol Stream Public Library will be opening late on September 18th and 19th due to construction.
They will be open from 3PM-9PM on both days.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
The Oak Lawn Public Library will be closed this Friday, Saturday and Sunday, September 6 through the 8th.
They will reopen on Monday, September 9th.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
The Itasca Community Library will be closed all day on Friday, September 13 for staff in-service.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
RFS will be closed this Friday, September 6th in preparation for lobby renovation.
They will reopen on Saturday, September 7th at 9AM.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
