SWAN Member Libraries:
The next SWAN Committee of the whole meeting packet for Tuesday, August 11th at Burr Ridge can now be found here:
https://support.swanlibraries.net/sites/default/files/meeting/2015-08-11/pa…
At this meeting we will be providing a post-migration update and announcing our new board officers.
Hope to see you next Tuesday!
Brande Overbey
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Information Technology Staff:
This morning, we experienced a brief outage of the Enterprise OPAC between 7:45am and 8:00am. SirsiDynix's support team immediately identified the issue and were able to resolve it quickly, but we'll continue to monitor the situation throughout the day and investigate the root cause. Should any further downtime be anticipated, we'll issue a SWANcom to notify the membership.
Thank you for your patience.
Steven Schlewitt
SWAN IT Manager
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
Richton Park will be closed for an in service day Friday, August 21, 2015.
Edlyn LeFevour
SWAN Support Analyst
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info>
http://www.railslibraries.info
FYI-
South Holland Public Library will be closed for an in service day, Friday August 14th.
Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://www.railslibraries.info
From: Renee Navarre [mailto:rnavarre@mattesonpubliclibrary.org]
Sent: Tuesday, August 04, 2015 11:20 AM
To: Edlyn LeFevour
Subject: matteson public library
The Matteson public library will be closed for in-service day on Friday, 7 August. We will reopen on Saturday the 8th at the usual time.
+++ Please route to appropriate personnel +++
We have had a number of requests for a Tech Services Department card for materials that are currently housed in that department for repairs, etc. Please note that you all should currently have a REPAIR user, an ONORDER user, and an INPROC user. If you feel that you would benefit from having another, unique Tech Services Department card that will assign a current location of TECH_DEPT, we can configure that for you. When materials are checked out to a user with a profile of TECH_DEPT, the following will be true:
* Items will display with a current location of TECH_DEPT.
* The due date will be never.
* Items will not be holdable.
* Bills will not generate for these items.
* The "total charges" counter in the item record will not increment.
If you currently have a Tech Services Department card and want the above statements to be true for that user account, please send an email to help(a)swanlibraries.net<mailto:help@swanlibraries.net>, and we will give you access to the TECH_DEPT user profile. If you do not have a Tech Services Department card but would like one, please send in those requests as well.
Should you have any questions, please don't hesitate to contact us. Thank you!
Samantha Dietel
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5163
Fax: 630.734.5056
samantha.dietel(a)railslibraries.info<mailto:samantha.dietel@railslibraries.info>
http://support.swanlibraries.net
