SWAN Member Libraries:
Thank you for your patience as we worked through this, WorkFlows is now up.
This issue was caused by excessive calls to the Symphony server by Hoopla, we have
temporarily suspended their access. As a result the Hoopla service is currently down.
Please report any connectivity issues you may encounter.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Tuesday, August 27, 2024 2:09 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Symphony WorkFlows Down
SWAN Member Libraries:
Symphony WorkFlows is currently down. We are troubleshooting the issue with SirsiDynix and
will update the Known
Issue<https://support.swanlibraries.net/issue/94669> on our
SWAN support site as we have more information. Please use the Offline Circulation module
while we troubleshoot the issue.
Vickie Totton
Consultant, Information Technology Systems & Support
vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>