[SWANcom] *RESOLVED* Symphony WorkFlows outage this morning (12/2)

The maintenance report has completed successfully, and we've unsuspended Symphony WorkFlows logins. All services have been restored and should be operating as expected. If you encounter any issues that appear to be related, please let us know at help@swanlibraries.net<mailto:help@swanlibraries.net> Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, December 02, 2015 7:11 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] *Important* Symphony WorkFlows outage this morning (12/2) Importance: High SWAN Member Library and Information Technology Staff: Due to a high volume of record changes processed overnight, one of our critical system maintenance reports is unexpectedly running long. Until this report completes successfully, we have suspended Symphony WorkFlows logins to our production server to prevent any data corruption. If your library is opening early this morning, please use OFFLINE mode to circulate materials until further notice. We hope to have this resolved as soon as possible. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info