21 Jan
2018
21 Jan
'18
4:02 p.m.
SWAN Member Library and Information Technology Staff:
To get ahead of this indexing issue, we’re planning a database index rebuild this evening,
beginning at 6:30pm. The rebuild can take up to 13 hours (but hopefully much less,) and
WorkFlows will be inaccessible throughout the process. Additionally, some scheduled Sunday
evening reports may be unable to run. We recommend running these reports again tomorrow
morning after the rebuild has concluded.
The following SWAN services will be inaccessible during the rebuild until tomorrow
morning:
- Symphony Server
All WorkFlows access (cataloging, circulation, etc)
SIP2 3rd Party Vendor Integration (databases, electronic media)
SIP2 Hardware/Software Integration (AMH, self-check, PC reservation, print release)
- MobileCirc
Enterprise will continue to be accessible to patrons and staff.
We’ll send an additional SWANcom as soon as the work has completed, which we expect before
regular library hours tomorrow morning.
Thank you,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net<mailto:steven@swanlibraries.net> • 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> •
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancirc-bounces(a)list.swanlibraries.net
[mailto:swancirc-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek
Sent: Sunday, January 21, 2018 11:44 AM
To: swancom(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net
Subject: [Swancirc] *Update* Possible Record Indexing Issue on 1/20
SWAN Member Library Staff:
Last night’s overnight processing did not appear to fully resolve the indexing errors that
were reported on Saturday.
We will be running a report beginning this evening, which should clear up these indexing
errors.
Please note that, while the affected titles are not searchable within WorkFlows, they are
searchable within Enterprise. Holds may also be placed on these items in Enterprise and
the items will still circulate normally.
Thank you for your patience.
Ian Nosek
System Administrator
ian@swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> •
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From:
swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of
webmaster@swanlibraries.net<mailto:webmaster@swanlibraries.net>
Sent: Saturday, January 20, 2018 11:42 AM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] Possible Record Indexing Issue on 1/20
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
Possible Record Indexing Issue on 1/20
01/20/2018 - 11:41 - by Steven Schlewitt
SWAN Member Library Staff:
We’re currently investigating reports of several records that do not appear to have
indexed properly with the regularly overnight processing. These records are available for
holds in Enterprise, and can still be checked out, but seem to be unsearchable in
WorkFlows.
While the scope of this issue is limited, one popular title impacted was Fire and Fury:
Inside the Trump White House. This title is now available, following a correction by
SirsiDynix support, but please let us know if you encounter any other records that seem to
be experiencing this issue by emailing
help@swanlibraries.net<mailto:help@swanlibraries.net>. We hope for all affected
records to be corrected with the next overnight processing and will investigate reported
records tomorrow morning.
Thank you,
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
________________________________
Source URL:
https://support.swanlibraries.net/news/2018-01-20/possible-record-indexing-…
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