- SWANcom - swanlibraries.net

Brookfield Public Library Closing at 5pm

by Aaron Skog

>From the Brookfield Library: The Brookfield Public Library will be closing at 5:00 pm. We will reopen tomorrow, January 3 at 10:00 am. Frank Murray Head of Reference/Electronic Services Brookfield Public Library www.brookfieldlibrary.info 708.485.6917 x 131

11 years, 9 months

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Woodridge Public Library Closing at 5pm

by Aaron Skog

Woodridge PL will be closing at 5 p.m. today, January 2, and reopening at 9 a.m. on Friday, January 3. Susan McNeil-Marshall | Library Administrator | Woodridge Public Library | 3 Plaza Drive, Woodridge IL 60517 | (630) 487-2549; FX (630) 964-0175 | http://www.woodridgelibrary.org | "Libraries will get you through times of no money better than money will get you through times of no libraries." - Anne Herbert, Whole Earth Catalog

11 years, 9 months

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Oak Lawn Public Library Closing at 5 pm

by Aaron Skog

The Oak Lawn Public Library will be closing at 5 pm today due to the winter storm. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Acorn Public Library Closing 5pm

by Aaron Skog

>From Acorn Public Library District: Due to the inclement weather, Acorn Public Library will be closing at 5 p.m. today. We plan to reopen at 9 a.m. tomorrow. -- Megan Mall Head of Adult Services Acorn Public Library District Oak Forest, IL Telephone: 708.687.3700

11 years, 9 months

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Berwyn Public Library Closing 1pm

by Aaron Skog

>From Director Tammy Clausen: Due to weather conditions, the library will close this afternoon at 1:00pm. Happy New Year! Tammy Clausen Library Director Berwyn Public Library 708.795.8000, x3032

11 years, 9 months

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SWAN Closed Thursday January 2nd

by Aaron Skog

SWAN Member Libraries: Due to the extreme weather conditions, the RAILS Burr Ridge office was closed at 5:30am this morning. SWAN staff will not be available to answer any phone calls or respond to your email questions, however, please be aware of the following: * Should an emergency arise, please phone the 630-734-5153 number and it will forward to our answering service who will answer as SWAN Member Services. * Daily statistics have been compiled and sent via email. * Please open a SWAN help desk ticket should you have a question that can be answered when our office has reopened. RAILS delivery did not provide any service for the locations from Burr Ridge, Wheeling, and Bolingbrook. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20131230 202 print titles 46 audio titles 248 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Phone Lines at Hodgkins restored

by Renee Clanton

The phone lines at Hodgkins PLD are once again working. They can be reached at their regular phone number. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Hodgkins phone problem

by Renee Clanton

The main phone line is out at Hodgkins PLD but they can be reached by calling 708-579-3335. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Media on Demand: New records loaded

by Tony Siciliano

Search subject: Media on Demand 20131226 62 print titles 13 audio titles 75 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Year to Date circ move REPORT

by Mary Lou Coffman

SWAN will be moving the Year to Date circ count into the Last Year Circ field on December 30, 2013. Attached are some brief instructions for running an optional end of the year report for items that have not circulated in the last two years. Please do not hesitate to contact me if you have any further questions or need assistance with running this report for your library. Happy Holidays! Mary Lou Coffman SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20131223 104 print titles 68 audio titles 172 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Holiday closings for RAILS and SWAN 12/24, 12/25, 12/31, and 1/1

by Kate Boyle

Just a quick reminder that the SWAN office along with RAILS is closed on 12/24 and 12 /25. The following week SWAN and RAILS are closed on 12/31 and 1/1. Happy Holidays! Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Oak Park (including Dole and Maze branch items) status error "Ready for Pickup"

by Kate Boyle

+++ Please route to appropriate personnel +++ Everyone - There was a problem with the materials handler (AMH) at Oak Park yesterday. It is now fixed, but unfortunately there is a problem with any ILL materials that were processed by the handler either yesterday or this morning. Any item crossing the handler yesterday or earlier today that had a hold for another library was assigned a status of "ready for pickup" instead of being given a status of "Intransit". To make matters worse, patrons were notified by email that their requested item was "ready for pickup" at their local library. There are about 400 of these items and they are from Oak Park Main, Dole, and Maze. Oak Park staff are expediting the processing of these materials, but they will not be received by the borrowing library until Monday or after the holiday on Thursday. We are working with Innovative to see if there is anything that can be done by them to help clear up the problem in the WebPAC and MilCirc. However, patrons may appear at your library having been notified that their item is "Ready for Pickup". If you cannot locate the item on your holdshelf, check the item record. Any item checked in by the AMH at Oak Park has an IN LOC of 996. These items will also have a Last Updated Date of either 12-19-13 or 12-20-13. We apologize for this inconvenience. Not exactly the glad tidings you hoped to receive. Sorry. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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RAILS Delivery transition in January

by Kate Boyle

+++ Please route to appropriate personnel especially Circulation, Tech Services +++ On January 6th , RAILS delivery will be transitioned to CTS (Continental Transportation Solutions). Part of this transition involves a new three letter delivery code for materials being routed to the Burr Ridge facility for SWAN. The following routing instructions pertain to both Interlibrary Loan materials (SWAN direct loans) along with work forms and materials for SWAN Bibliographic Services (Cataloging). Starting on January 3rd, materials being routed to SWAN at Burr Ridge should be addressed to SWS- SWAN. On January 3rd, holds for Burr Ridge staff will have an updated pickup point of SWS-SWAN in MilCirc. Anything being routed to SWAN staff should be addressed using a sticky routing label. SWAN libraries should not use an ILDS label to route materials to the Burr Ridge office. See following example : [cid:image001.png@01CEFCC6.DEB7E180] If you are routing work forms or paperwork using a routing envelope please address TO: SWS - SWAN FOR: Bib Services (or other name/department). Thank you for your cooperation. If you should have any questions concerning this email don't hesitate to call SWAN at 630-734-5153 and we can direct your call. Happy Holidays! Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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November 2013 non SWAN RB stats

by Edlyn LeFevour

Happy Holidays! Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Important: MLS Email Domain Retirement / Memo 5 Reminder

by Steven Schlewitt

SWAN Member Libraries & Technology Staff: You may recall several weeks ago that a new SWAN email domain was implemented to handle all patron notices and aliased email traffic. By now, all libraries should have updated their contacts and spam filters to reflect the change, and you've likely noticed that all of your patron notices and bounces are sending/arriving from the new @notices.swanlibraries.net domain. Additional information detailing this change can be found in the following memo... http://support.swanlibraries.net/news/2013-11-11/network-migration-project-… This message is a reminder that the SLS/MLS email server will be taken offline in just 14 days (December 31st)! In the unlikely event that you are still receiving valid emails, sent ONLY to your previous XXS(a)mls.lib.il.us<mailto:XXS@mls.lib.il.us> or XXS(a)sls.lib.il.us<mailto:XXS@sls.lib.il.us> addresses, please be sure to notify the sender that these addresses will no longer be valid at the end of the year and continued use of these addresses will result in bounce-back notifications. All of these emails should now be sent through XXS(a)notices.swanlibraries.net<mailto:XXS@notices.swanlibraries.net>. Thank you again for your cooperation, and should you have any questions or comments about the email migration, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact me directly at the number listed below. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Media on Demand: New titles loaded

by Tony Siciliano

Search subject: Media on Demand 20131217 69 print titles 4 audio titles 73 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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eMedia Library: New titles loaded

by Tony Siciliano

Search subject: eMedia Library 20131217 45 print titles 7 audio titles 52 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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FW: [OCLC-SHARING-L] WorldShare ILL Tip of the Week: Save staff time by using library catalog links to confirm availability

by Kate Boyle

+++ Please forward to appropriate personnel (interlibrary loan staff) +++ Everyone - Just passing along a tip from OCLC on ILL processing with a reminder to update your catalog link. The SWAN catalog new URL is http://catalog.swanlibraries.net . You can update this information yourself in the OCLC Service Configuration area or submit an online form to OCLC support and they will update the catalog link for your library. This catalog linking will allow a potential borrower to view the status of the item they are requesting before they enter your library in the lender's string. Save yourself some work and update your catalog link today. Everyone have a great week. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net From: Oliver,Sonya [mailto:olivers@oclc.org] Sent: Monday, December 16, 2013 7:29 AM To: OCLC-SHARING-L(a)oclc.org Subject: [OCLC-SHARING-L] WorldShare ILL Tip of the Week: Save staff time by using library catalog links to confirm availability Importance: High The new OCLC WorldShare® Interlibrary Loan service lets ILL staff link to library catalogs to confirm availability of items requested through interlibrary loan. Ø Borrowers can link from a staff workform to confirm local availability before initiating a request and can link to potential lender catalogs to determine availability before including them in the lending string. Ø Lenders can link to their own catalogs from lending requests to quickly determine whether requested items are available for loan. For example, WorldShare ILL users will see the following options for linking to library catalogs: [cid:image001.png@01CEFA38.2F511A80]Search my library's online catalog (links to your own catalog) [cid:image002.png@01CEFA38.2F511A80]Library names in Holdings list hotlinked for libraries with catalog links in OCLC Service Configuration [cid:image005.jpg@01CEF80E.79C53140] To effectively use this library catalog linking feature in WorldShare ILL, borrowing and lending libraries must maintain up-to-date catalog links in the "Online Catalog" area of the WorldCat Registry settings in OCLC Service Configuration<http://www.worldcat.org/config>: [cid:image006.jpg@01CEF80E.79C53140] ENTER OR UPDATE LINKS TO YOUR LIBRARY'S CATALOG To make sure links to your library's catalog are working as they should, either log on to OCLC Service Configuration to review and update your links or let OCLC staff make the updates for you. 1. Ask OCLC staff to update links to your library's catalog. OCLC staff with experience in setting up these links will set up links to your library's catalog for you. Just complete the catalog link information form<http://registration.oclc.org/reg/?pc=WorldShareILLOPAClinks> with the needed information, and we will do the rest! Your updated library catalog link information will be active in WorldShare ILL by the end of the business day following your submission. 2. Update library catalog links yourself. If you already have an account to access OCLC Service Configuration, log on to the site at http://www.worldcat.org/config and navigate to the "Online Catalog" area of the section for WorldCat Registry settings. You will see the option to "Suggest Links." This tool will help you confirm that the links you enter are in the appropriate format for the type of catalog at your library. Once you enter your updated link data, it will be active within 24 hours. FOR ADDITIONAL ASSISTANCE For additional information about setting up or updating links to your library's catalog: · Consult the "Online Catalog" area of the WorldCat Registry section of the OCLC Service Configuration Guide<http://www.oclc.org/content/dam/support/worldcat-local/documentation/Servic…> documentation · Contact OCLC Customer Support at support(a)oclc.org<mailto:support@oclc.org> or OCLC Support in your region<http://www.oclc.org/support/contact-support.en.html> for assistance with using Article Exchange for document delivery. P.S. Previous WorldShare ILL "Tip of the Week" messages are available for your review on the OCLC website.<http://www.oclc.org/support/training/portfolios/resource-sharing/worldshare…>

11 years, 9 months

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Year to Date Circ move

by Mary Lou Coffman

****PLEASE FORWARD TO ALL INTERESTED STAFF**** Mary Lou Coffman SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> http://support.swanlibraries.net<http://support.swanlibraries.net/>

11 years, 9 months

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Patron Purge FINAL REMINDER

by Mary Lou Coffman

***Please forward to all appropriate staff*** Mary Lou Coffman SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> http://support.swanlibraries.net<http://support.swanlibraries.net/>

11 years, 9 months

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SWAN ILS Migration Bulletin

by Brande Redfield

Sent on behalf of the SWAN ILS Committee SWAN Member Libraries: Here's your latest ILS Migration Bulletin! On November 20th, we sent out a Request for Best and Final Offer (RBFO) to our vendors with a deadline of November 29th. The Best and Final Offer documents that were received have been uploaded to the SWAN site in a Member's Only section; login will be required in order to view them. All documents are of course confidential and should not be discussed outside of SWAN. The documents can be found here: http://support.swanlibraries.net/content/swan-rbfo The ILS Committee met on December 11th to attend two vendor webinars, covering the topics of web-based staff client and a more in-depth overview of the resource sharing process, as requested in the RBFO document. This helped to answer some of the remaining questions that the Task Forces and SWAN members generated from the vendor demos in October. The vendor Power Point presentations can also be viewed in the link above, toward the bottom of the page. Over the next month, the ILS Committee will be checking additional vendor references to obtain more information about how the software is being utilized in libraries around the world. Then, in January the ILS committee will be meeting for Round 2 scoring of our top vendors. This is currently scheduled for January 7th and 8th; it is hoped that at this time, the ILS Committee will complete their final scores and be able to bring a recommendation of ILS vendor to the SWAN Board at the following meeting. For more ILS Migration news, watch the SWAN support website at http://support.swanlibraries.net/news/category/ils-search. Thank you, Aaron Skog, SWAN, Co-Chair, aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> Jeannie Dilger, La Grange, Co-Chair, dilgerj(a)lagrangelibrary.org<mailto:dilgerj@lagrangelibrary.org> Kate Boyle, SWAN, kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> Mary Lou Coffman, SWAN, marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> Pilar Shaker, Hinsdale, pshaker(a)hinsdalelibrary.info<mailto:pshaker@hinsdalelibrary.info> Tony Siciliano, SWAN, tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> Ahren Sievers, Elmwood Park, asievers(a)elmwoodparklibrary.org<mailto:asievers@elmwoodparklibrary.org> Rebecca Teasdale, Oak Park, rteasdale(a)oppl.org<mailto:rteasdale@oppl.org> Vickie Totton, Cicero, vtotton(a)cicerolibrary.org<mailto:vtotton@cicerolibrary.org> Stacy Wittmann, Eisenhower, wittmannS(a)eisenhowerpld.org<mailto:wittmannS@eisenhowerpld.org>

11 years, 9 months

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password changes for today

by Kate Boyle

+++ Please route to appropriate personnel +++ Everyone - Due to staff illness, the password changes that were scheduled to be completed first thing this morning were not changed until 9:05 AM. If you logged into Millennium before that time using the old passwords and you log out of Millennium at any time today, you will need to use the new passwords to log back into the system. Sorry for the delay in getting this done. Have a great day and stay warm. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Acorn PLD closed for In-Service Day

by Renee Clanton

The Acorn Public Library District will be closed Friday, December 13th for a Staff In-Service day. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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South Holland Closed for Staff In-Service Day

by Renee Clanton

The South Holland Public Library will be closed for a Staff In-Service day on Friday Dec. 13th. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Northlake PLD closed for In-Service day

by Renee Clanton

The Northlake PLD will be closed for a staff In Service day on Friday December 13th. The library will re-open on Saturday December 14th at 9a.m. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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South Suburban College end of year closing

by Renee Clanton

South Suburban College will be closed beginning on Saturday December 14th, 2013 and will re-open Monday January 13th, 2014 at 8:00 a.m. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Thomas Ford Library In-Service on Friday 12/13

by Renee Clanton

The Thomas Ford Pl will be closed on Friday, Dec. 13th for a staff In-Service day. The library will re-open on Saturday, Dec 14th at 9:30a.m. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Cicero PL closed for In-Service day

by Renee Clanton

The Cicero PL is closed today, Wednesday, December 11th for a staff In-Service day. The library will re-open on Thursday at 9am. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20131211 166 print titles 67 audio titles 233 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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eMedia Library: New records loaded

by Tony Siciliano

Search subject: eMedia Library 20131211 32 print titles 2 audio titles 34 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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Media on Demand: New records loaded

by Tony Siciliano

Search subject: Media on Demand 20131211 67 print titles 37 audio titles 104 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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MPS email service has been restored

by Renee Clanton

The email service at Melrose Park has been restored. Staff can be reached at the new generic email address: mps(a)mpplibrary.org<mailto:mps@mpplibrary.org> Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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RAILS Public Web Browser Renewal - Updated Information

by Brande Redfield

**UPDATED** On behalf of Susan Weinmann-Stanfa, RAILS Resource Sharing Specialist RAILS LLSAP Member Library Staff, Good news! RAILS has renewed its license for Public Web Browser and it is available for your library to use again at no cost to you. The informational document on the free PWB offer has been posted to the password-protected RAILS website here: http://www.railslibraries.info/resource-sharing/discounts. The same credentials that you use to log into L2 are used for the RAILS website. Please visit the RAILS vendor discount page and look for "Free Public Web Browser Offer" and click on the document to the right. The document will give you information on this resource such as: * What it is * Ideas on how to use it in my library * Cost (none) and expiration * Set up instructions * New license key/registration * Technical support contact information If you have any questions about this offer, please contact Susan Weinmann-Stanfa at susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>. For technical questions or help with set up, please see the document for that contact information. Thank you for being a member of a RAILS. Susan Weinmann-Stanfa, MLIS Resource Sharing Specialist Reaching Across Illinois Library System (RAILS) Burr Ridge Office Phone: 630.734.5118 Fax: 630.734.5050 susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info> http://www.railslibraries.info<http://www.railslibraries.info/> Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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RAILS Public Web Browser Renewal

by Brande Redfield

On behalf of Susan Weinmann-Stanfa, RAILS Resource Sharing Specialist RAILS LLSAP Member Library Staff, Good news! RAILS has renewed its license for Public Web Browser and it is available for your library to use again at no cost to you. Please visit the RAILS website and look for "Free Public Web Browser Offer" and click on the document to the right. The document will give you information on this resource such as: * What it is * Ideas on how to use it in my library * Cost (none) and expiration * Set up instructions * New license key/registration * Technical support contact information If you have any questions about this offer, please contact Susan Weinmann-Stanfa at susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>. For technical questions or help with set up, please see the document for that contact information. Thank you for being a member of a RAILS. Susan Weinmann-Stanfa, MLIS Resource Sharing Specialist Reaching Across Illinois Library System (RAILS) Burr Ridge Office Phone: 630.734.5118 Fax: 630.734.5050 susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info> http://www.railslibraries.info<http://www.railslibraries.info/> Never miss an important deadline again! Get weekly RAILS eNews delivered right to your inbox by going to www.railslibraries.info<http://www.railslibraries.info/>. Subscribe by entering your email address right on the homepage.

11 years, 9 months

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Media on Demand: New records loaded

by Tony Siciliano

Search subject: Media on Demand 20131205 131 print titles 18 audio titles 149 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 9 months

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SWAN Board Special Election Announcement

by Aaron Skog

SWAN Member Libraries: Anne Kozak, Library Director of the Thomas Ford Memorial Library, has been elected to the SWAN Board for the at-large position. I would like to thank everyone who ran for the open position. We all appreciate the interest and enthusiasm at the leadership level! Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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Phone and Email services restored at Berwyn

by Renee Clanton

Phone and email service at Berwyn PL has been restored. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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BYS without phone/email service

by Lauren Peltier

SWAN Libraries- We have been notified that the Berwyn Public Library has been without phone service or email since approx. 9:30am Monday. However their internet/SWAN connection is not affected by this outage. They do not yet have an estimated fix time. We will keep you updated on their status. Lauren Peltier SWAN Member Services Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5155 Fax: 630.734.5056 lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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Network Changes Memo #6: 3rd Party Vendor Access

by Steven Schlewitt

SWAN Member Libraries & Technology Staff: Please see the linked memo "Network Changes Memo #6: 3rd Party Vendor Access", and route to your appropriate library and IT staff. This memo is SWAN's list of 3rd party vendors that require a connection to the ILS to read data for a variety of services such as self-checkout systems, e-readers, and mobile apps. Most of these vendors have already been contacted by SWAN staff regarding the network migration. If you do not see one of your vendors listed, please contact us as soon as possible so that we can follow-up with the vendor directly. http://support.swanlibraries.net/news/2013-12-02/network-migration-project-… If you have any questions/comments about the transition, or if we missed your vendor, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. As always, thank you for your cooperation and patience during the transition process. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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SWAN Quarterly Meeting at Prairie Trails - Agenda & Packet for 12/5 Now Online

by Brande Redfield

SWAN Member Library Directors and Administrators: The December SWAN Quarterly agenda is now posted: http://support.swanlibraries.net/sites/default/files/meeting/2013-12-05/age… Meeting packet (27 pages): http://support.swanlibraries.net/sites/default/files/meeting/2013-12-05/pac… The packet includes the SWAN FY15 Budget draft for approval, and a copy of the 2014 SWAN Board Meeting calendar. We hope to see you all at Prairie Trails next Thursday! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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Reminder: SWAN Board Election Closes Friday

by Brande Redfield

SWAN Library Directors & Administrators: Just a friendly reminder that if you have not already voted, the SWAN Board Special Election to fill our one vacated at-large seat closes at 5 p.m. CST on Friday, November 29th. To vote, please visit the link below; each library can vote one time. http://support.swanlibraries.net/news/2013-11-18/swan-board-special-electio… Have a wonderful holiday, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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SWAN Office holiday phone coverage

by Kate Boyle

+++ Please route to appropriate personnel +++ Everyone - The SWAN Office will be closed on Thanksgiving Day and Friday Nov. 29th. Phone support for our member libraries will be provided by Unique Integrated Communications. Unique has been providing weekend support for SWAN member libraries for over two years and will be able to address any of your immediate concerns. They can be contacted at the usual support phone number of 630-734-5153. RAILS will be open on Friday, so you can anticipate receiving your usual System delivery. Let me wish all of you a wonderful and tasty Thanksgiving holiday. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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Reminder: Network Changes Memo #5: Member Library Email Aliases

by Steven Schlewitt

SWAN Member Libraries & Technology Staff: Just a reminder - on Monday, we completed our transition to the new XXS(a)notices.swanlibraries.net<mailto:XXS@notices.swanlibraries.net> aliased email addresses. Your patrons should now be receiving emails from the new address, and should you need to contact another library using the aliased email, please remember to use the @notices.swanlibraries.net domain, in place of the previous MLS domain. Additionally, your library director can now easily modify the email addresses associated with the 3-letter aliases on the http://support.swanlibraries.net homepage under Web Forms > Edit Aliased Email. Please contact us should you encounter any issues with your patron notices, and thank you again for your patience during our network migration. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Monday, November 11, 2013 1:52 PM To: swantech(a)list.swanlibraries.net; swancom(a)list.swanlibraries.net Subject: [SwanTech] Network Changes Memo #5: Member Library Email Aliases SWAN Member Libraries & Technology Staff: Please see the linked memo "Network Changes Memo #5: Member Library Email Aliases", and route to your appropriate library staff. This memo outlines changes to the SWAN email domain from the previous MLS address to the new notices.swanlibraries.net address. No action is required of member libraries, except to update their email contact lists and spam filters, as necessary. The cutover will take place on Monday, November 25th. The following information should be provided to your IT and library staff that might communicate via the three-letter alias addresses: http://support.swanlibraries.net/news/2013-11-11/network-migration-project-… If you should encounter problems following the cutover date, or if you have any questions/comments about the transition, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during the transition process. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

11 years, 10 months

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Patron Purge REPORT INSTRUCTIONS

by Mary Lou Coffman

Hello SWAN libraries Attached are the instructions for running your individual reports prior to the Patron Purge. Please do not hesitate to call or email if you have any questions and/or concerns regarding this process. Also, please remember NOT to save your individual search strategies. The saved strategy that is on the Report Server is for ALL SWAN libraries. If you notice that someone has saved their Home Library or Barcode range in the System strategy, please notify me as soon as possible. Thank you and have a wonderful holiday MaryLou Coffman SWAN Special Projects Coordinator System Wide Automated Network 125 Tower Drive, Burr Ridge, IL 60527 630.734.5157 marylou.coffman(a)railslibraries.info<mailto:marylou.coffman@railslibraries.info> "Google can bring you back 1,000 answers but a librarian can bring you the right one."

11 years, 10 months

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Monthly item deletes program

by Tony Siciliano

I've had several calls from those of you who participate in the monthly item deletes program: The last day for you to mark items for deletion for the month of November, as well as the last day for you to run reports on those deletes, will be 9:00 p.m. on Wednesday, November 27. You may assume those items will be permanently deleted after 9:00 p.m. on Wednesday the 27th, after which you will no longer have access to the items or have the ability to run reports on them. Wishing you a very happy Thanksgiving! Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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eMedia Library: New records loaded

by Tony Siciliano

Search subject: eMedia Library 20131125 31 print titles 16 audio titles 47 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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Media on Demand: New records loaded

by Tony Siciliano

Search subject: Media on Demand 20131125 56 print titles 11 audio titles 67 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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My Media Mall: New titles loaded

by Tony Siciliano

Search subject: My Media Mall 20131122 28 print titles 9 audio titles 37 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years, 10 months

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