SWANcom September 2018

swancom@list.swanlibraries.net

10 participants
43 discussions

by Vickie Totton

Please find your library on the tabs at the bottom of the spreadsheet for a count of items you marked DISCARD last month. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 5 months

Count Items Marked Discard Last Month Paged by User Library

by "Distribution Services"

6 years, 5 months

Re-resending In Transit Shelf Check Reports

by Vickie Totton

Please find your library on the tabs at the bottom of the reports and check your shelves for the items. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 5 months

Resend: Transiting Library & Item Library - List Items in Transit for 10-30 days

by Steven Schlewitt

We believe the SWANcom issue is now resolved, so this email should contain two attachments. Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen. Thank you! -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years, 5 months

SWANcom Email Issues on 9/7

by Steven Schlewitt

SWAN Member Library Staff: We're currently experiencing issues with our SWANcom mail service which are causing some delays in delivery and stripping file attachments. We're working to troubleshoot the issue and will resend any missed emails or attachments once these issues are resolved. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years, 5 months

FW: Item Library - List Items in Transit for 10-30 days

by Steven Schlewitt

Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen. Thank you!

6 years, 5 months

FW: Transiting Library - List Items in Transit for 10-30 days

by Steven Schlewitt

Please find your tab at the bottom of the workbook and check your shelves for the items listed.

6 years, 5 months

Item Library - List Items in Transit for 10-30 days

by Vickie Totton

From: "Distribution Services" <saas-smtp(a)bc.sirsidynix.net> Sent: Thursday, September 6, 2018 10:11 AM To: Vickie Totton <vickie(a)swanlibraries.net> Subject: Item Library - List Items in Transit for 10-30 days Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen. Thank you!

6 years, 5 months

Transiting Library - List Items in Transit for 10-30 days

by Vickie Totton

From: "Distribution Services" <saas-smtp(a)bc.sirsidynix.net> Sent: Thursday, September 6, 2018 10:12 AM To: Vickie Totton <vickie(a)swanlibraries.net> Subject: Transiting Library - List Items in Transit for 10-30 days Please find your tab at the bottom of the workbook and check your shelves for the items listed.

6 years, 5 months

Known issues in Enterprise

by Tara Wood

Good morning member libraries, The On-Order section is not displaying in the item detail display in Enterprise. In addition, the Holdings section is not displaying in the item detail display for serials. These are known issues with the latest release of Enterprise. We're working with SirsiDynix to either roll back to a previous version or install a patch. Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 5 months

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SWANcom September 2018