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December 2014

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Planned SWAN Network Outage on Dec 2 at 10:15pm **Completed Successfully**
by Steven Schlewitt 02 Dec '14

02 Dec '14

SWAN Member Libraries and Information Technology Staff: The ICN upgrade and network outage have concluded successfully. We experienced a total downtime of less than 20 seconds. Please be sure to check your 3rd party hardware and services in the morning to ensure that this brief outage did not cause a loss of connectivity to the ILS. Should you experience any issues at all, please contact us at 630.734.5153 or submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, November 26, 2014 11:48 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Planned SWAN Network Outage on Dec 2 at 10:15pm Importance: High SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

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